About Sizes

Size and weight are measured manually, and there may be minor errors due to factors such as different measuring tools and methods.

About colors and styles

Style: By default, we will send a mixed lot (different colors) when you place your order. If you have any special requirements, please note them in the comments section when you make your purchase (there is a field to write down the item number and style). For example: G1 black. We will try our best to help you match the style as requested. However, there may be some shortages, and we hope you can understand. If you can meet the requirements, we will try our best to send them as requested. If there are any shortages in color or style, we will randomly send them to you, please forgive us.

About Customer Service

Due to the large number of clients consulting, we may not have been able to respond to your inquiry in time. Please feel free to make a purchase directly or leave a message on our Alipay, and we will contact you immediately as soon as we see it. (Working hours: 8:00-19:00)

About after-sales service

If you receive the product and find any issues, please contact our online customer service. If the product does not match the description, we will bear the return shipping costs. If it's due to your own reasons, you will bear the return shipping costs on your own.

About shipping

Due to the large daily shipment volume, we will ship your order after your payment is successful within 24 to 48 hours, depending on the payment sequence. The delivery time will vary due to distance, weather, and the different shipping procedures of different courier companies. Generally, once the shipment is made, it will take 1-2 days to reach the areas of Jiangsu, Zhejiang, Shanghai, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, 2-3 days for other areas, and 3-5 days for remote areas. For provinces outside the province, it usually takes 4-7 days. If you have not received the item after the corresponding days, please contact us (if the delay or loss of the parcel is caused by the peak season of online sales, the sudden increase in shipment volume, or the courier company's overflow, please understand that we will make appropriate arrangements). Thank you for your patience and understanding. We hope to have a pleasant cooperation!