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Yiwu city Jingyu Hardware Electrical Trade 15yr.

Contacts:Li Weijuan Chat

Mobile:86-13362998253

E-mail:472621864@qq.com

Click to Contact Yiwugo official customer service for International sourcing.

Yiwugo official customer service X

Whatsapp:

Email： yiwubuy@yiwugo.com

Description

Customer Q&A

1、I would like to know how the shipping fee is calculated?

Answer: Freight charges are actual costs generated based on the freight transportation method selected by the customer. In general, freight transportation is done by courier (courier charges are calculated based on the actual weight and transportation distance of the goods),
If the customer has special freight requirements, we will try our best to meet them. Please rest assured that the company will not charge extra freight costs to the customer, and if there is any overcharge, it will be refunded to you.

2. I would like to place an order for some products. Do you have a price list? Could you send it to me for a look?

Answer: All prices are available on the website, you can check them according to your actual needs or consult our customer service.

3. Do all the images on your website have stock?

Answer: Except for the made-to-order area, we basically have everything. Since we have a large number of wholesale customers, there may occasionally be a temporary shortage of individual products. If there is a shortage, our customer service will promptly notify you for an exchange. If the customer does not agree to an exchange, the company will promptly refund the excess payment to you in time.

Are all the prices on the website your wholesale prices?

Answer: Yes, the prices on the website are wholesale prices. You can apply to become a member of our company, and members can enjoy member discounts based on the accumulated amount and the number of orders.

5. How are your products priced? Can I just buy them online?

Answer: You can take photos online, or you can also...Through customer service consultation

6. How do I fill out the shipping fee when I place an order?

Answer: In general, freight charges are automatically generated based on the weight of your goods and your destination. If there is a special case where no freight charge is generated, you can enter a number (such as: 8), and our customer service will modify the order amount based on the actual weight of the goods you have purchased and the required freight method after you submit the order. Once the amount is modified, you can pay. If you need to use logistics, please contact customer service for a detailed calculation.

*Note: If the above explanation does not answer your questions, please contact our customer service personnel directly. We will give you a detailed answer.

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Update time：20260203122537

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