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Wholesale Instructions

1. Please read the product details and descriptions carefully before placing your order. If you have any questions, consult customer service promptly, and proceed with the order only after confirmation. If you have specific requirements regarding the design or color, make sure to specify them in the order details. If you need to change the delivery address, please verify and update it yourself before placing the order.

2. Due to the variety of wedding products, shortages may occur occasionally. For products with fewer than 3 in stock, we will ship them directly. The names and quantities of missing items will be noted on the shipping note. You can request a refund upon receiving the goods, or choose to have them sent to you again during the next purchase. For products with 3 or more in stock out of stock, we will contact you via phone, WeChat, etc., and arrange a replacement or other solution based on your feedback.

Regarding payments
1. You can place the order directly online. After the goods are shipped, please confirm the payment promptly upon receipt of them.
2. If you do not have an Alipay account, you can place the order online and then contact customer service: After receiving the payment, our company will immediately prepare the goods according to your requirements and ship them out.

Dear customer, when you receive the goods and are satisfied, please don’t forget to give us a 5-star review~~ Your feedback is the strong motivation for us to continue moving forward! If you have any comments regarding our products or services, please let us know through customer service. We will give you time to make improvements and resolve issues. Please avoid giving mediocre reviews~ Sometimes we may not be able to respond or handle requests promptly due to busyness (during peak times, after-sales support and refunds might need to be postponed until evening), but we will take your issue seriously and provide a reasonable and satisfactory response. Let’s show more understanding and support for each other—everything starts with communication~~