SOURCE description

our company has sufficient supply, please rest assured to buy.

About color

our products are taken in kind, and the color is professionally proofread, which is the closest to the physical tile. Because the color contrast and color temperature of the computer monitor are different, everything is subject to the actual product received.

About customer service

if your consultation fails to respond in a timely manner, it may be due to excessive consultation volume or system failure.

About after-sales

we will provide complete after-sales service, genuine goods guarantee, please contact us first if you have any questions.

About shipment

our store sends express delivery by default. Please contact the online customer service first.

1. This store is not a "no reason to return" store, so if there is any problem, please contact customer service first.

2. Generally, it is not within the scope of return and exchange (according to the rules)

1) the product packaging has been unpacked

2) if it is a quality problem,

3) product deterioration caused by improper storage by buyers

4) bulk goods

return and exchange process

contact customer service-> provide evidence-> send back goods-> inform customer service-> make up the difference-> refund (return)-> receipt (exchange)
1) contact customer service: Please contact our customer service before applying for a return or exchange service. Our store has the right to refuse or ignore the goods directly sent back or apply for a refund without contacting the customer service.
2) provide evidence: if it is a product quality problem, please provide the product packaging and physical photos to prove it.
3) return goods: When you send the goods back, please attach a note to the package to indicate the buyer's information, which is "Wangwang ID, contact information, reason for return and exchange, store name, POSTAGE".
4) inform customer service: please contact customer service after sending the goods, and inform the courier number and courier company so that you can get in touch with you immediately after receiving the goods.
5) make up the difference: we will contact the buyer immediately after receiving the goods, confirm the return or exchange information, negotiate and solve the problem, and guide the buyer to make up the postage or difference.