【关于缺货】
Our company has its own factory and most of the products online are sold in stock. We update 150-200 new models each month, with stable inventory and sufficient supplies. We have a long-term large stock of popular models, and for other individual stockouts, we will notify customers in advance. We have a short production cycle and can quickly replenish stock. If there are stockouts for an order, we will immediately leave a message on Alibaba or call the customer to inform them of the situation and the shipment date.

【关于发货】
Shipping time: Monday to Saturday: Orders placed before 5:00 PM and paid in full will be shipped the same day. Orders placed after 5:00 PM will be shipped the next day. If you have special requirements for the product, please note them in the message when submitting the order! Note: Shipping time will be coordinated with both parties if there are any special circumstances.
Delivery method: Our factory defaults to using STO Express. You can also choose YouSu Express or SF Express, but you need to pay the additional shipping fee. If you need to use another method, please contact our customer service to make arrangements.
【关于售后】

Please make sure to open the parcel in the presence of the courier to check if the goods are damaged and the quantity is correct. If you find any problems such as damage or shortage, please refuse to sign. Once the parcel is signed for, it will be considered as acceptance of the goods. If there are any quality issues with the products, please contact us within 24 hours after receiving the goods. Although each shipment is inspected by the quality control department before shipment (checking the goods, packaging, and QC), due to the large volume of shipments, there may be a few individual styles with inherent quality issues. If you receive goods with quality problems, you can contact the online customer service directly to negotiate and resolve the problem.
Color difference 

All the goods in our store are photographed with actual items. Due to differences in monitors or lighting, there may be color differences. We have detailed descriptions. If you have any questions, please consult the customer service before purchasing.
【Evaluation】

We take great care in running our store and value your feedback greatly. If you have any dissatisfaction with the goods after receiving them, please feel free to contact our customer service to resolve the issue. Please do not give neutral or negative reviews without saying anything. Because a neutral or negative review is not a solution for both of us. It also cannot make you from dissatisfaction to satisfaction! Thank you for your strong support, dear customers!!!

【关于退换货问题】

Return and exchange policies are available for 7 days after receipt with no reason required. Please return the product within 7 days from the day of receipt, unopened and in its original packaging, and ensure it is in a condition suitable for resale (in case of quality issues, the seller will bear the return shipping costs). For products with quality issues within 15 days, you can exchange for a product of the same price. Please return the product within 15 days from the day of receipt, unopened and in its original packaging, and ensure it is in a condition suitable for resale (in case of quality issues, the seller will bear the return shipping costs).

【关于产品材质】

Our main products are based on 925 standard sterling silver and support re-inspection. Some products are made of other materials, and the specifications and materials will be indicated on the product details page. The retail prices on the store are already wholesale prices. If you need to stock a large quantity, please contact the customer service to confirm whether there is enough stock.