1. "Regarding the color of the images, all our products are photographed with actual items, which can more truly reflect the actual properties of the products themselves. However, due to factors such as lighting, shooting angle, shooting level, and camera quality, there may be slight differences between the images and the actual products." 2. "Regarding product dimensions, all our product sizes are measured manually, and most of the products are irregular shapes, so there will definitely be measurement errors. All the weights of our products include the weight of the packaging, which are also measured manually and there will definitely be errors. In addition, due to different production batches, the product weights will also definitely vary."
3. About Product Packaging
Due to factors such as market changes, the factory may adjust the color and packaging method of the product and packaging. Please refer to the actual situation. The product packaging may be changed at any time. Since the website images have not been updated in time, the company cannot guarantee that the products received by customers are exactly the same as the images, advertisements, and accessories. Therefore, if you are very concerned about the color, size, weight, and packaging of the product and require accurate description, please contact us in advance.
4. About the Pass Rate
What we provide to our customers are carefully crafted products. We take great care in the production of each item, and we do not dare to be careless in pursuit of perfection. We believe in 'you get what you pay for,' and we are in the wholesale business, not retail. Therefore, we will put more effort into our production to ensure that our vast customer base is satisfied.
5. Regarding urgent orders, we do not accept any urgent orders under any circumstances. We cannot accept orders that require arrival by a specific date. We cannot control the shipping speed of logistics and courier companies, which are third-party companies.
After payment for the shipment, we will ship as soon as possible. If there is stock available on the day of the order, the goods will be shipped that day. If there is no stock, we will give the customer a specific shipping time to deliver their beloved items as soon as possible. We will also inform the customer via Alibaba Messenger of the shipping order number and phone number.

7. Regarding the receiving customer, regardless of whether the outer packaging box is damaged, it is necessary to open the box for inspection. If there are any quality problems such as damage due to transportation issues, please have the relevant transportation company issue a proof with a fresh stamp and provide it to us. We will assist the customer in making a compensation claim. Checking and signing is your right to avoid reducing the loss of damage!
7. Regarding the receiving customer, regardless of whether the outer packaging box is damaged, it is necessary to open the box for inspection. If there are any quality problems such as damage due to transportation issues, please have the relevant transportation company issue a proof with a fresh stamp and provide it to us. We will assist the customer in making a compensation claim. Checking and signing is your right to avoid reducing the loss of damage!
8. About After-sales Service
We treat all orders equally, regardless of size. If there are any quality issues with the products, we will provide a solution within 24 hours after receipt. If you can provide proof by taking photos, you can upload them. For light-emitting products, a video verification is necessary. It is impossible to tell if the light is on or off by taking a photo. We would like to reiterate that if you do not cooperate and do not provide the necessary proof to demonstrate that the product does indeed have quality issues, we reserve the right to reject any after-sales service claims. In the event of a dispute, this is the effective proof for resolving the dispute! If an order occasionally has a few products damaged by logistics, and the product loses its function, please provide proof, and we will refund the difference for the corresponding product to you. Alternatively, you can return the product with a weight of over 5 kilograms by postal mail (over 20 kilograms by general logistics). We will bear the freight costs. If you need to send by brands like Deyong, Jiaji, Xibang, etc., please contact customer service in advance! 9. Return Policy: If there are no quality issues with the product, the buyer needs to return the product, and the buyer bears the round-trip freight costs.
10. About the Images: We hereby solemnly declare that all images and information on our company's website are original creations of our company. The images are taken from the actual products, reflecting our company's authentic decoration design, craftsmanship, and product quality. Please do not reproduce or distribute these images without permission. Otherwise, in accordance with the Copyright Law of the People's Republic of China, our company will pursue legal responsibility! If customers need the original images without watermarks, they can contact our customer service to request them!