1. "Regarding the color of the images, all our products are photographed with actual items, which can more truly reflect the actual properties of the products themselves. However, due to factors such as lighting, shooting angle, shooting level, and camera quality, there may be slight differences between the images and the actual products." 2. "Regarding the product size, all our product sizes are measured manually, and most of the products are irregular shapes, so there will definitely be errors in the measurements. All the weights of our products include the weight of the packaging, which are also measured manually and there will definitely be errors. In addition, due to different production batches, the product weights will also definitely vary."
3 Regarding product packaging, the factory may adjust the product and packaging colors due to market changes and other factors. Please refer to the actual product packaging. The packaging appearance and accessories may be changed at any time. Due to the fact that the website images are not updated in time, the company cannot guarantee that the products received by customers are exactly the same as the images, advertisements, and accessories. Therefore, if you are very concerned about the color, size, weight, and packaging of the product and require precise descriptions from us, please contact us in advance.
We provide our customers with carefully crafted products. We take great care in the production of each item, striving for perfection and not taking any shortcuts. We believe in 'you get what you pay for.' As we are in wholesale rather than retail, we put in more effort to ensure that our customers are satisfied.

We do not accept urgent orders under any circumstances. We cannot accept orders that require arrival by a specific date because logistics companies and courier companies are third-party companies, and we have no control over their shipping speed.
After the payment for the shipment, we will ship the goods as soon as possible. If there is stock on the day of the order, the goods can be shipped the same day. If there is no stock, we will give the customer a specific shipping time to deliver their beloved items to them as soon as possible. We will also inform the customer via Alibaba Messenger about the shipping order number and phone number.
7. Regarding the receiving customer, regardless of whether the outer packaging box is damaged during receipt, it is necessary to open the box for inspection. If there are any quality problems such as damage due to transportation issues, please have the relevant transportation company issue a proof with a fresh stamp and provide it to us. We will assist the customer in making a compensation claim. Checking and signing is your right to avoid reducing the loss of damage!
7. About Receiving Goods
When the customer receives the goods, they should open the box to inspect whether there are any quality problems such as damage due to transportation issues. If there are any, please ask the relevant transportation company to issue a proof with a fresh stamp and provide it to us. We will assist the customer in making a claim. It is your right to inspect and sign for the goods to avoid reducing the loss of damage!

8 About After-sales Service
We treat all orders with equal respect, regardless of their size. If there are any quality issues with the products, you must provide the corresponding evidence within 24 hours after receiving the goods, based on the time of signature on the express delivery receipt. If you can provide proof by taking photos, you can upload them. For light-emitting products, a video verification is necessary. It is impossible to tell if the light is on or off by taking a photo. Again, we emphasize that if you do not cooperate or provide the necessary proof to demonstrate that the product does indeed have quality issues, we have the right to refuse any after-sales service if a dispute arises. This is an effective document for resolving disputes! If an order occasionally has a few products damaged by logistics, lost their original functionality, and you provide proof, we will refund the difference for the corresponding product to you. Or you can return the product with a weight of over 5 kilograms by postal mail [over 20 kilograms by ordinary logistics]. We will bear the freight costs. If you need to send by brands like Dewang, Best, Hua Yu, etc., please contact customer service in advance!
9. Return Policy: If the product does not have any quality issues and the buyer needs to return it, the buyer is responsible for the round-trip shipping costs.
10 About the Image: We hereby solemnly declare that all images and information on our company's website are original and have been photographed based on the actual items. They reflect our company's genuine decoration design, craftsmanship, and product quality. Please do not reproduce or distribute these images without permission. Otherwise, in accordance with the Copyright Law of the People's Republic of China, our company will pursue legal responsibility! If customers need the original images without watermarks, they can contact our customer service to request them!