Special Announcement: Please refer to the color options for details (The custom colors of our store may differ from the factory labels, which is a normal phenomenon).

1. Default is China Post Express, single shipment sent by China Post. If you need other courier services, please contact customer service to make up the difference.

2. Formal Declaration: The store does not offer a 7-day no-reason exchange policy for wholesale clients with multiple items.

The seller will bear the cost of shipping. For returns due to non-quality issues: the buyer will bear the round-trip shipping fees. (Slight imperfections, color differences, zippers that are not very smooth, stitching, odor, and the edges of the bag are oily, and it is normal for there to be intermittent spots that can be rubbed off without affecting the product. If it is dirty, just wipe it clean. Wholesale customers are limited to a single return or exchange not exceeding 20% of the total purchase amount. This is to prevent malicious purchases: for large-volume or large-amount orders that enjoy preferential activities, orders are not subject to exchange or return.

3. If there are any quality issues, please reject the goods before signing for them.

4. Orders will be shipped within 48 hours after placing, and the cut-off time is 16:00 daily.

5. Quality issues, the seller will bear the return shipping fee of 6 yuan, which will not be included in the total amount!

6. Regarding color difference: The products are photographed from actual items, and we try our best to minimize color differences. Different monitors have different colors and contrast, which will lead to variations.

7. About odors: Some bags may have a slight odor, which usually disappears after a period of time in a well-ventilated place, or after a few uses.

8. Regarding dimensions: The dimensions of the product have been specified in the details, and they are all measured by hand. There may be an error of 2-5cm.

9. If more than one item is rejected, a compensation of 100 yuan for manual labor will be given. If there are 50 or more items, it is considered as an order for 50 items, and the rejection is final. No exchanges or refunds will be provided.

10. If you find any shortage of goods or missing accessories upon receipt and inspection, please contact us within 1-2 days. If you do not contact us, we will consider the goods to be complete and will not process any replacement.

Return and exchange process as follows:

1: If agents and wholesalers need to return or exchange goods, please provide the Ali order number and contact our customer service first to confirm.
2: If the return and exchange express delivery is sent after, please keep the express delivery number well, this is very important. We will use this express delivery number to enter the file when we receive your express delivery. If you do not remember this express delivery number, we will not be able to help you check whether your return and exchange has been received. After your express delivery is sent out, it will take 2-3 days for you to check whether we have signed for it on the express company's website. If it shows that it has been received, you can immediately contact our after-sales service on the Taobao platform to handle it.
Please contact customer service to explain the reason before returning the goods; we will not accept returns without prior authorization. We do not accept items sent by regular mail or those with a 'pay for postage' option. In order to solve your problem more efficiently and in a timely manner, please cooperate with our work according to the instructions in the following table, thank you!
Reason 1. Non-human damage, guarantee tag complete, not used.

2. If you have any accessories, please send them back together.

3. For the freight we bear, please prepay the costs when you return the goods. We will refund you once we receive the returned goods (because the postage for collect payments is very expensive, 2 to 4 times the normal postal fee. We will bear the return shipping costs, and the shipping fee will not exceed the normal express fee we paid when you purchased it). Thank you for the cooperation of all customers!

1. After receipt, if there are any quality issues, both parties will share the return shipping costs equally. The guest pays for the return shipping costs, and we cover the shipping costs for the shipment.

2. Incorrectly sent goods: within 7 days, you need to take photos, and bear the costs according to our shipping fee standard. For multiple items, the first weight is reduced by 10 yuan, and the remaining weight is averaged.

3. Quality issues: Please inspect the goods before signing for them. If there are any quality issues, please refuse to accept. (Return freight costs after signing are at your own expense).

4. No quality issues: within 7 days, no need to take photos, buyer bears round-trip shipping costs.

5. After confirming the receipt, no exchanges or refunds will be provided.

6. If you refuse to accept the express delivery, all shipping costs will be borne by the buyer! For express deliveries by SF Express, you must personally sign and inspect the bag to ensure there are no problems. If there are any problems, we will compensate according to the general shipping costs!

7. If there are multiple items, it is normal for some to be out of stock.

Formal Declaration: Placing an order indicates that you have read and confirmed all the above content.