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1. About Placing an Order

All products can be ordered according to the minimum order quantity on the product ordering page, with no limit on the amount, and support mixed batch!

Section Two: About Shipping

We usually ship within 24-48 hours under normal circumstances. All items listed in the store have stock on hand. In the rare case of stockouts, we will contact you promptly. We hope you can understand! The delivery time can vary due to distance, weather, and the operational procedures of different courier companies. Generally, once the goods are shipped, they will arrive in Jiangsu, Zhejiang, and Shanghai within 1-3 days, in other regions within 3-5 days, and in remote areas within 5-7 days! If you have not received the goods after the corresponding time, please contact our after-sales customer service. (If there are delays or loss of parcels due to peak seasons for online sales, increased shipping volumes, or courier company overflow, please understand. We will make appropriate arrangements.)

Section Three: About the Product

Our factory specializes in wholesale jewelry, with mass production. Most of our products are handcrafted, and there may be slight differences between batches. Minor imperfections (which do not affect sales) are unavoidable. We suggest you first take free samples to inspect the goods. Everyone should understand the principle of 'you get what you pay for'. Do not rely on your imagination, as everyone's imagination is limitless. We cannot meet this, please understand!

Section Four: About Colors

1. Most of the goods in our store are photographed from the actual items, with a small number of images from the internet. The colors have been professionally checked, and they are most similar to the flat lay images of the actual items. However, due to factors such as lighting, the color contrast and color temperature of computer monitors, color differences are unavoidable. The pictures are for reference only, and the actual items are the final standard. If you are concerned, please be careful when shooting! 2. Regarding the style and color issues, the default is to ship the goods according to the order, and we do not support notes for style or color (except for special instructions on the product page). We will try to ship the goods according to your requirements, but there may be some deficiencies. We hope everyone can understand. If there are temporary stock shortages (you can also note the color of the missing goods when ordering), we will inform you by Alipay or phone, please forgive us!

Section 5: After-sales Service

1. Receipt of Goods: Please personally inspect the goods and sign for them. This is your right and also a crucial part of our after-sales service. Thank you for your cooperation. (If you are unable to personally sign for the goods, please inform your friends, relatives, or gatekeepers who will help you to inspect and sign for the goods.) 2. Lack or Quality Issues: If there are any deficiencies or quality issues with the goods after you receive them, please contact our after-sales customer service within three days of signing. If there are quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can contact our after-sales Alipay to send images, and we will provide you with a satisfactory solution. 3. Returns: If you are not satisfied with the product, you can return it if you do not like it and it has not been used, and it does not affect the resale. Most products are defaulted to support a reasonable return within three days of signing, and some products support a seven-day return service without any reason. Note: The following conditions do not qualify for returns: 1. Products with damaged or incomplete packaging, or incomplete accessories or related materials; 2. Products that have been repaired or modified without authorization; 3."Not used or stored in the normal way; 4 color color difference is not exchangeable, and the goods beyond the post-sale service period. After-sales service is one of the most basic services of the company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning and exchanging goods, and try to handle it in accordance with the company's above regulations to avoid affecting your after-sales service. Regarding the processing of damaged and quality problem products, if some products have problems, and if the guests want to return all orders, according to the regulations of Alibaba, the freight needs to be borne by the buyer.