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Color Difference Explanation: All key shells produced by our company are precision parts with small details. Due to differences in photography backgrounds, lighting, and the color reproduction of computer monitors, color differences and colors may vary. These are beyond our control and are not considered quality issues. The goods are subject to actual items. Most of them are handcrafted, and if you are very sensitive to color differences and minor imperfections, please carefully consider whether to order or to first consult with us to obtain samples before placing an order.

About shipping: After the buyer places an order and makes payment, we will ship the goods as soon as possible. Generally, orders placed and paid before 4 PM will be shipped the same day. (This also applies on Sundays). If there are any stock shortages, we will contact you by phone or Alipay to inform you. When shipping, there are dedicated picking personnel to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods together and send them out.

Express Logistics: Our default express delivery is ZTO Express and Best Logistics. If you need other express delivery services, please contact our online customer service. If the express delivery does not reach or if you urgently need the goods, please contact customer service to suggest changing to SF Express. For large consignments, please inform the customer service of the latest logistics company address and forwarding station name to facilitate the pickup of your goods at the shortest time and the nearest location. We solemnly declare that express delivery and logistics are beyond our control. Please do not use the satisfaction or dissatisfaction of the service attitude and the time of arrival of express delivery and logistics as the basis for our evaluation. Many people understand this.

04 About Receiving: Please ensure that the person who receives the goods signs for it personally. If the goods are signed for by family members, friends, or the gatekeeper, it will be considered as the person's receipt. Please open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify it directly with the delivery personnel, claim compensation, or refuse to sign.

After-sales service: If you encounter any quality issues within three days from the date of receipt, please contact us immediately. We will provide a response for returns and exchanges. We will not accept any claims after this period. If there are no quality issues, we will not process any returns or exchanges. If the buyer simply does not like the product, if the product differs significantly from the pictures, if it does not meet their expectations, or if they are dissatisfied or feel that it is not as good as they imagined, these are not acceptable reasons for returns or exchanges. However, if the product develops any objective quality issues such as rust or peeling, we will provide a full refund or exchange.

06 Regarding feedback: Your sincere evaluation is our relentless motivation for progress. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If you encounter any issues or are slightly dissatisfied, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction in the first place and return you to a happy mood.