1. How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?
Answer: All products can be ordered with the minimum order quantity indicated above, with no limit on the amount. We support mixed orders and accept Alipay transactions! Each...
We have clearly stated the weight of each product. When you make the order, the freight system will automatically calculate the shipping cost. If you have any questions, please contact us immediately.
Customer Service
2. Are the products on the shelf in stock? What should I do if they are out of stock?
Answer: All our products are sold in stock, and the precious items displayed on the page are all in stock. Please rest assured.
Purchase. Due to the large variety of goods and daily sales volume, some items may not be removed from the shelves in time, leading to stockouts.
Please understand, we will contact you in time by phone or Alipay message and handle the matter.
3. Can the goods be selected according to style and color?
Answer: When the goods are listed, the option to choose styles and colors has already been set. Please browse the page for the labels.
Understood. If there are any special needs, please indicate them in the remarks, and we will try our best to meet your requirements. However,
If the color is out of stock, I'll have to send it to you at random! Please understand and forgive me!
4. I don't have Alipay. May I make a bank transfer?
Answer: We recommend using Alipay, which ensures both the safety of the payment and convenience for future shopping. If it's really inconvenient, we can accept bank transfers.
Please take a picture of the product before making the payment and note that you will be making a bank transfer. This will help us to provide you with the goods once we receive the payment.
Please ship the goods as soon as possible. After the payment, please contact us through Alibaba or mobile phone with your Alibaba account, the bank of the payment, and the amount.
We will arrange the shipment after confirming the goods and the payment.
5. Please do not leave random negative or neutral reviews.
Answer: Whether you encounter service or product quality issues, as long as you contact our after-sales Wang Wang, we will definitely take the initiative to serve you.
We will help you solve the problem and will never shirk any responsibility. If you give a negative or neutral review at the slightest provocation, it is ineffective for both parties.
We hope to retain every friend who likes our product and solve your actual problems,
To improve our service level, we hope that every customer will have a pleasant online shopping experience!

After-sales issues:

1: Trophy is a custom-made product. Once it is customized, it becomes a personal exclusive item. This is the special significance of personalized custom service. We regret that we do not accept returns or exchanges.

2: Trophy returns due to quality issues are not allowed. If there is a problem with any part, we will arrange to send a replacement part. If you receive damaged goods within 24 hours, please contact us. The trophy is composed of different parts. If the damage requires the entire trophy to be replaced or if you use this as an excuse to claim poor quality and request a return, please do not make such claims (quality issues and discrepancies with the received goods from the product images are not considered quality issues if there is damage).

3: Regarding logistics, we will deliver the goods as agreed, but we cannot guarantee the delivery time 100%. This cannot be used as a reason for a refund!