For more information about after-sales and service, see the following:

1. It is a platform for wholesale and purchase. The profit of the goods we sell is low, and the system will discount according to the customer's order amount. In order to save each other's time, please do not bargain any more.

2. The after-sales service of the wholesale industry is different from that of the retail industry such as Taobao. The wholesale industry does not accept customers to return goods on the grounds of damage (this is the standard rule of the toy industry, in order to avoid customer damage to return goods, please know some new customers!) For products with quality problems, when they have accumulated more than 200 yuan, they can be sent back for replacement. We will pay the freight. If the price is less than 200 yuan, the freight will be paid by the customer.

3. It is a platform for customers to purchase goods, not a retail platform. If the customer's order amount is less than 200 yuan, we have the right to refuse delivery.

4. For orders under 1000 yuan, express delivery is usually arranged. Customers can order and pay by themselves. If you need to send logistics, please inform us separately.


5. When the customer receives the goods, please open them in front of the courier to check. If there is any missing or quality problem, please contact us in time. Please check the goods within 48 hours after receiving the goods, and it will not be accepted within the time limit (because the toy structure is relatively complex and most of them are plastic and electronic parts, it is easy to damage in children's hands), please forgive me!

When receiving the goods, Express customers must check whether the products are damaged and then sign for them (if no delivery personnel will refuse, we need to know that each of our customers returns the goods, and we open the goods for inspection, if you have never encountered any problem with the appearance, please reject it immediately and contact us. We can claim for relevant products and postage from the courier company. If any problem is found after signing, the postage shall be borne by the buyer.
For example, a toy worth 30 yuan was crushed by the courier, but you signed for it. You should know that the courier will not be responsible after signing. At this time, you came to us and said that things were broken, and we couldn't claim compensation from the Courier. If you asked us not only to bear the return freight, but also a 30-yuan toy that had been crushed, it is equivalent to a loss of dozens of dollars at a time, and the original loss should be the responsibility of the courier company, so we can't accept it. Here, we emphasize again that the buyer must check in person before signing. After signing, if the appearance is damaged, the freight shall be borne by the buyer. If you cannot do this, please take it carefully to avoid unnecessary trouble. You have to understand that toys are made of plastic. Violent sorting may have no effect on clothes, shoes and hats, but toys and electronic products need face-to-face acceptance. Please use key or something like laminating film to open the box and check that it can't even be used for one minute, but it can guarantee your transaction and mine. We need to work together not to give express delivery the opportunity to evade responsibility and protect each other's rights and interests! In addition, other non-pressure-damaged quality products such as functions can be sent back for replacement when they have accumulated more than 200 yuan. We will pay the freight. If the price is less than 200 yuan, the freight will be paid by the customer. Accessories to be replenished