villa living room chandelier 2024 new high-end simple modern restaurant crystal light luxury lamp home bedroom lamps

1: Our factory produces and sells directly, with affordable prices and quality assurance. We have a large amount of stock. We promise a 7-day return and exchange policy without any reason, and if there are any damage in transit, we will send a free replacement. If you have any doubts about the installation, we will explain the installation process for you.

2: All lighting products are exportable across borders. The default voltage is 220 volts. Supports changing the voltage to the country of destination. Customers who ship abroad must inform us of the foreign voltage to avoid incompatibility with national standards.

3: All the dimensions of the lamps are measured in millimeters, and they are shipped without expansion screws. Customers must purchase the expansion screws themselves according to their ceiling (because the expansion screws vary depending on the ceiling type and cannot be uniformly supplied), please understand.

Tax point is charged separately for invoicing, please consult the customer for details.

After-sales instructions

1. Manufacturer's stock of genuine products

Manufacturer self-produced and sold, 100% guarantee genuine supply

2. About the shipping time

Wholesale stock is shipped within 2 days, custom lighting is shipped based on the specific lighting and negotiation with the seller!

3. About Color

All the above images are taken from the actual products. Due to differences in lighting and monitors, there may be some color differences. However, the errors will not affect the actual effect, so please feel free to purchase with confidence.

4. About the replacement for damaged items

Although our products are tightly packaged, there is a certain risk due to the long-distance transportation by third-party delivery. It is inevitable that the lighting products may be squeezed, especially the glass lamp shades. If you find any damaged accessories upon receiving the goods, please contact us immediately and provide photos of the damaged parts. We will send you free replacement parts by courier.

5. About After-sales Service

We offer complete after-sales service with a genuine guarantee and a 15-day exchange policy.

6. About Logistics Transportation

There are two general ways to ship goods: logistics and express delivery. The advantage of logistics is that the freight is cheap, but the disadvantage is that it takes a little longer and you need to go to the freight department to pick up the goods. After the logistics arrives, a phone call will be made to inform the buyer to ask for the pickup address and phone number, and then to pick up the goods with an ID card. For large or multiple items, it is recommended to send logistics. The advantage of express delivery is fast transportation and door-to-door delivery, but the disadvantage is that the freight is relatively expensive, there are more transfer stations, and it is easy to be damaged.

Freight is the buyer's responsibility. No shipping cost is included. If you need a light source, please consult the customer service.