Tips: our prices are shipped without tax. If you need to issue an invoice, please contact customer service.

Shopping instructions:
1: artificial flowers are produced by hand, with rough edges, pinholes, etc., which are not quality problems. You can trim them by yourself without affecting the flower arrangement effect. Please be careful if you mind.

2: it is inevitable that leaves, flower heads may fall or be extruded during transportation. This kind of situation is not a quality problem. Only the leaves and flower heads need to be planted with branches; Or consult our customers, we have professional knowledge to help you recover in a simple way. Please be careful if you mind.

3. All products in this store are measured manually and taken in kind. We will try our best to control the error within 2-4cm. Due to the difference in position angle lighting time and background color, there will be slight color, we will try our best to restore the real thing. If there is color difference, please forgive me.
4. Express delivery our default is ZTO Express. The freight is subject to the actual amount shown. Express delivery is supported for urgent items. We recommend that you send logistics for large quantities. The delivery time is within 72 hours, and we will try our best to arrange it earlier. If you are in a hurry, please communicate with customer service in time.

After-sales related:
when receiving the goods, if the package is damaged, the Courier must point out the quantity and whether the goods are damaged. If there are any problems, please take photos and contact customer service within 24 hours after signing.
The products sold are not returned or exchanged for non-quality problems. Please consider clearly before ordering. Please be careful if you are not sure.
Basic knowledge of artificial flowers:
1. Artificial flowers are packed and transported, and it is inevitable to overlap each other. Take them out and shake them or adjust the branches and leaves slightly to restore their original appearance. Can be adjusted to different shapes you like ~
2. If some products are flower and leaf and branches covered with hair, it is inevitable to lose hair, which is not a quality problem and will not affect the product effect.
3. Artificial flowers and leaves are mostly inserted. In order to support environmental protection, most exported products are not glued. In case of falling, please plug them in by yourself, which is not a quality problem. You can also crop your favorite form according to your preference.

4. Flower stem of the artificial flower can be adjusted according to the requirements: it needs to be short and can be directly bent or pruned; It needs to be long and can be grafted dry. When placing the flower, you can put newspapers, stones, etc. into the non-transparent vase to increase the height, and transparent vase you can use decorations such as stones.

5. The production of artificial flowers is divided into many processes, among which petals, flower heads and branches are completely manually bonded, and flower heads and leaves may fall off during transportation. This phenomenon is relatively common, after receiving the goods, you only need to insert the flower head/leaf part. If there are conditions, you can use Hot Melt Adhesive to fix it. Small defects in appearance are inevitable and will not affect the overall decoration effect.

6. Artificial flower packaging, usually paper box packaging, packaging sometimes needs to bend the flower branches and flower heads, after receiving the goods, fold the bending place flat and restore the original shape.

7. Artificial flower cleaning: generally use a hair dryer to blow the surface, pay attention to the temperature not too high. Or wipe it with a rag. When the petals are deformed, you can use boiling water to smoke the deformed flower and leaf, and the material becomes wet and soft. After the folds disappear, dry them or blow dry them with a hair dryer.