cup mat coffee placemat

The default delivery method is China Post or Yunda Express. If your area cannot be reached, please contact customer service in advance to specify the delivery method.（Freight will be refunded or charged accordingly if more or less than the amount stated.）If you do not contact the customer service or make any notes, the default shipping method will be used for shipment. If the item does not arrive, the customer will need to pick it up themselves.If you do not wish to self-collect and return the goods, the customer will bear the round-trip freight charges.We will help you ship the goods within 48 hours after receiving the payment. If you are in Jiangsu, Zhejiang, or Shanghai, you can normally receive them the next day. We will try our best to arrange the shipment for you as soon as possible.

No matter what problems arise, whether it's the quality of the service or the goods, as long as you contact our customer service, we will definitely solve all your problems sincerely. Buyers who apply for refunds or returns without contacting us do not benefit either party. We hope to solve your actual problems more. We sincerely request that buyers who like to apply for refunds or returns without communication please show mercy. We promise that there will be no unsolvable problems after communication.

Quality issue: return and exchange are available within 7 days, but the seller must bear the round-trip shipping costs (no damage due to human error).

Size Issue: Returns and exchanges are allowed within 7 days without a photo, buyer is responsible for the round-trip shipping costs (provided the product is intact and undamaged).

Refund and exchange policy: If you wish to return or exchange an item within 7 days, you can do so without providing a photo proof. The buyer is responsible for the return shipping fee (provided the item is in perfect condition with no damage).

Wrong goods: return and exchange within 7 days, need to take photos, seller bears round-trip shipping costs (goods intact and undamaged).

Return and exchange issues:

① We guarantee a 7-day return policy without any reason. For returns due to non-quality issues, the buyer is responsible for the round-trip shipping fees. For returns due to quality issues of the product or our company's responsibility, the round-trip shipping fees will be borne by our company.

② We refuse to receive payment on delivery, self-collection items, and returns from SF and EMS due to returns or exchanges caused by our company's responsibility. Please pay for the shipping costs first. We will return the pre-paid postage to you through Alipay once we receive your returned items.

③ For goods that have been used or affected by secondary sales, we do not offer exchanges or returns, please understand.

Due to factors such as display screens or lighting environments, there may be some color differences in the images you see. We strive to minimize color differences as much as possible. Color differences will not serve as the basis for complaints, low ratings, or returns and exchanges.

All products are directly exported by the manufacturer to countries such as Europe, the United States, Japan, and South Korea, with absolute quality assurance. Please feel free to purchase with confidence.

Due to the inevitable collision during transportation, it may cause damage, so please check whether it is intact when you sign for the delivery. If you find any damage or quantity discrepancies or other problems, you must cross out your signature on the courier's receipt and refuse to accept it. If the courier does not allow you to check, please inform us to handle it, and we will negotiate with the courier company. This way, you will not incur any economic losses. Otherwise, once you sign and accept it, we will not be responsible.