Note: all pictures and videos of our products are original. Unauthorized theft of commercial products will be investigated!!!

FAQ

“COMMON QUESTION”

1. Product process description

all the epoxy resin crafts of our company are handmade. There will be some differences in the accessories position, wave marks and dyeing of each product, and there will be some bubbles in the product. The above situations are normal and cannot be returned or exchanged as quality problems.

If there is any damage after receiving the goods, please contact us for communication and exchange. Thank you for your understanding and support.

2. Delivery time

we will ship in stock of the products within 48 hours after ordering. The customized products will take about 15-45 days. The specific time is determined according to the customized quantity. Please contact us for details.

3. Customization instructions

regarding product customization, the cycle and cost of customization vary with different styles and quantities. Please contact us for the specific amount and cycle.

For proofing, the proofing time and proofing fee are determined according to the style. For more information, please contact customer service. Thank you for your understanding!