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Please read carefully.Contract terms and conditions, placing an order is deemed to agree to the following terms!

Contract Description

1. About shipping:

• Please contact our customer service personnel before placing an order to confirm if the required products are in stock.
• Please contact customer service to modify the shipping fee when placing an order. It is recommended to send by logistics. The shipping fee can only be estimated roughly, and it is provided for reference only. The actual fee is subject to the standards of the freight forwarding station!!
• After placing an order and making the payment, we will contact the manufacturer to arrange the shipment as soon as possible. We hope everyone will understand! If there are any unexpected circumstances, we will leave a message on Alipay to inform you. Please be aware!

2. About the product:

• All products will undergo multiple inspections during production, after production, and before shipment, and only fully qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality, and our company can only guarantee a 98% pass rate, with the remaining 2% falling within the scope of exemptions.
•  Due to lighting and shooting angles, the images may slightly differ from the actual products. The factory may adjust the product and packaging colors, packaging methods, etc., due to market changes. Please refer to the actual product for accuracy.
• Our toys are of excellent quality and affordable, and they are really worth the money. Some buyers have reported that the workmanship is somewhat rough, with imperfections, and that the materials are not of high quality, which does not meet their expectations. However, these issues do not fall under quality problems. No product is perfect, and we have uploaded the actual photos of each product on our website. We understand that some buyers may be too picky, and we apologize for any inconvenience. When making a purchase, please consider and carefully check the product. If you have any questions, please feel free to consult us...

3. About Receiving

• Please ensure that you check the quantity of goods and the packaging is intact upon receipt. If there are any missing or damaged items, please negotiate with the logistics company on-site for compensation. If you sign for the goods without inspection, it will be considered as no objection to the condition of the goods. After that, we will not be responsible for any issues.
• Please (or other consignee) must check the quantity and appearance of the goods together with the courier logistics personnel (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier personnel sign to confirm.

4. About Transportation

• Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.
• We have no control over the logistics companies. The estimated arrival time given by our customer service personnel is merely an estimate based on normal circumstances. We cannot and will not guarantee that the goods will arrive at a specific time. All we can do is to send the goods out as quickly as possible. Those who refuse to accept delivery or return the goods due to the late arrival of the goods will not be accepted. Therefore, please buyers, especially those who need the goods urgently and those in remote areas, carefully consider the time risk before placing an order. At the same time, please respect our labor. Wholesaling is different from Taobao, where only a small parcel is involved. Wholesaling requires the combination of various different goods into a package. Each shipment includes the hard work of our customer service personnel, order personnel, packing personnel, and shipping personnel. However, there are a few bad customers who, after the goods have been sent out and even safely arrived at their destination, refuse to accept the goods, do not cooperate, and only ask for a refund. For such a situation, the customer must bear the round-trip freight, and the goods will be refunded at a 70% discount, as we must send someone to pick up the goods, bring them back, and then classify them one by one.

5. About After-sales Service

• Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies with insurance such as DEBON and BEST). However, we have an obligation to do our utmost to assist the customer in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other consignee) must check the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

 

• Return and Exchange Policy: We generally do not accept returns (if the product has quality issues at the factory, we can negotiate for a replacement, but the transportation costs must be borne by the buyer. All our quotes are factory prices without any additional fees).

 

• Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, our company does not implement a three-pack policy for all toy products we sell. If there are problems after use, we do not assume any responsibility. If we are able to solve these problems, we will help, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.

 

• Most product issues can be resolved by replacing the batteries, adjusting the battery placement, or reconnecting the wires, etc. Buyers can consult us for toy repair services. Selling toys means knowing how to repair them.

 

• Other reasons such as poor sales, not as good as expected, repair or modification without prior approval, improper use or storage, beyond the post-sale service period, or lack of familiarity with the product leading to inadequate operation... are not due to quality issues with the product itself, we will not provide a return or exchange!

 

• Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.
• Better quality and more favorable prices are our relentless goals! We hope that our hard work will receive the understanding and recognition of everyone! Finally, I wish you all a pleasant shopping experience!

Goods in our store, if you make an order after 2 PM, the shipment will be delayed until the next day.

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Under normal circumstances: The marked price: The marked price may be the sales guideline price of the commodity or the commodity's previously displayed sales price, etc., which is not the original price and for reference only.
Unstriked Price: The unstriked price is the sales price of the product on Alibaba China. The specific transaction price may change due to participation in activities or the use of coupons by users, and the final price is determined by the order settlement page. Activity Preheating State: Striked Price: The striked price is the sales price of the product in the current activity preheating state, which is not the original price. The specific transaction price may change due to the use of coupons by users, and the final price is determined by the order settlement page.
Unstruck Price: The unstruck price may be the activity price of the goods about to participate in the activity, for reference only. The actual transaction price at the time of the activity may change due to the use of coupons by users, and the final price will be determined by the order settlement page of the activity.* Note: The preceding explanation is only valid when price comparisons are made. If the merchant makes a separate explanation for the strikethrough price, the merchant's statement shall prevail.