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Xinshiji department store 11yr.
Main Products:department store
Contacts:XiaosongChat
Mobile:86-15024578005
Address:67197,67198,67199,67231,67232, 2 Street, 4 F, South connected building Gate, International Trade Mart (District 5).
Dark blue and navy blue randomly, please do not purchase if you mind.
1. Return and Exchange Policy: Please carefully read our return and exchange policy published on Alibaba before placing an order to avoid unnecessary disputes. If you have any questions, please consult our customer service at any time. Must must!!
2, the product with multiple colors and styles is defaulted to be randomly mixed and sent. The company will try its best to meet the customer's needs.Specify the product color and style in the order note. If the color or style of the individual order cannot meet the customer's requirements due to the warehouse inventory, We do not accept returns due to this cause.
3, We are a wholesale enterprise. If you are purchasing for personal use (for example, if most of the items in your order are 1 or 2 pieces),Sorry, we cannot guarantee timely delivery for individual users. Please avoid this purchase!
We support express delivery and air freight logistics.
Express shipping:Small orders can be directly purchased. The Alibaba system will automatically calculate the courier freight and the standard charges will be automatically displayed. If you have a specific courier company in mind, please contact the customer service in advance. Otherwise, the company will choose the default courier company to send the goods.
Cargo Transportation Logistics:If your goods are quite heavy (over 30 kilograms, or from non-Yangtze River Delta regions), we strongly recommend that you use road freight logistics to reduce transportation costs. For example, shipping a 10-kilogram item to Shenzhen, the courier fee is typically between 40-50 yuan, whereas road freight costs only 10-15 yuan. The time it takes to receive your goods from logistics and courier services is similar. After the goods are dispatched and delivered, the forwarding department will call you to pick up your goods at the designated forwarding point. Generally, you need to collect your goods within 3 days of arrival to avoid storage fees.
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2、关于颜色
The color, pattern, and packaging of the products on the web are for reference only. Due to lighting in photography and color differences on different monitors, there may be color differences between the product images and the actual items. Please refer to the actual items for accuracy. If the color, pattern, or packaging of the product differs from the description on Alibaba, this does not constitute a quality issue, and we do not accept returns.
3、关于售后
a) Goods damaged due to human factors (e.g., unauthorized repairs, misuse, collision, negligence, abuse, accidents, alterations, incorrect installation, etc.), incomplete packaging, and goods that have been processed more than once are not eligible for returns.
b) Since the factory may change the product packaging according to production conditions, the packaging and the images on the website or the goods you previously purchased may be different, which does not constitute a quality issue. We do not accept returns for this reason.
c) Products in multiple colors and styles are defaulted to be randomly mixed. The company will make every effort to meet the customer's specified product color and style in the order notes. If a single order cannot meet the customer's requirements due to the color and style of the warehouse inventory, we do not accept returns caused by this.
d) The reasons for personal preferences (smell, color, model, appearance) are not eligible for returns; if the buyer subjectively believes that the quality of the goods is defective, a written appraisal recognized by law is required, otherwise returns will not be allowed.
e) Express damage: Please verify whether there is any damage or loss of goods before signing for the delivery. If there is, please ask the courier to issue a proof before signing, and contact us. Otherwise, we cannot claim compensation from the courier company, and we cannot assume any after-sales service, including loss or damage of the goods.
5. About Shipping
We are wholesale enterprises and do not sell to individuals. If you are purchasing for personal use (e.g., if most of the products in your order are 1 or 2 pieces), please look elsewhere. We cannot guarantee timely shipping for individual customers.
6 about the return
If there are any quality issues with the goods, you can exchange or return them within 60 days. We accept one exchange or return per order. You can accumulate the defective goods and send them back to our company every 45 days. Please prepay the postage, and we will reimburse you for the parcel's 1-kilogram express fee after receiving the goods. This fee will be calculated according to the standards announced on our website (the shipping and return express fees are the same). You can also choose to return the defective goods immediately, but the return shipping fee will be borne by you. If you have any questions, please contact our customer service.
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