Purchase instructions:

1. About flowers: Roses are sent to Level C by default. If you need other levels, please contact customer service. Flowers will have some color difference, and the color will be dark and light. Each batch of flowers will have differences, there is no guarantee that every batch of flowers is the same. Flowers are agricultural products. Please understand that the prices of flowers are different every day. After they are delivered, the prices will change without making up the difference.

2. About after-sales service: Flowers are fresh products, which are easy to lose during transportation. If the goods are damaged within 15%, it is normal loss, which needs to be borne by yourself, we will compensate for more than 15% of the loss according to the situation. If there is any problem with the arrival of the goods, please take photos with the express delivery order at bundled flower at the first time and contact customer service. If the loss exceeds 24 hours, the after-sales service will not be allowed. The flowers are timely. Please understand. We will not bear the problems of flower cultivation in the later period, and there are too many factors affecting flowers. (The Rose outer petals are injured and some yellow petals can be peeled off the outer old petals, which is not damaged)

[Special note]: according to the particularity of flower products, please confirm the order before payment. Flowers will be stocked one after another after payment. If you need to adjust the buyer after stock, you need to pay 50% of the loss fee of flower materials, the product cannot be returned or exchanged after shipment. The loss caused by incorrect address filling shall be borne by the buyer himself.

About Transportation: Flowers are not free shipping. By default, small pieces are SF cold chain. If large pieces need to be delivered, contact customer service. If the freight varies according to each city, arbitariec of the goods that need to be transferred in remote cities need to be borne by themselves, we can't determine the cost either. (Freight includes: transportation fee + carton + packing fee + other packaging materials)