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Frequently Asked Questions

Q1: Are you a trading company or a manufacturer?

Answer: We are manufacturers, and we have started our health.Caring about business since 2005, welcome to visit our factory at any time!

Q2: Can I print our logo on the product and change the product color?

Yes, we accept.OEM service。

Can I get a sample?

Answer: Of course, but you may need to pay for the sample fee, which will be refunded after any order is signed. Some stock samples will be free for you!

Q4: How long is the sample lead time and the production lead time?

Answer: The inventory sample is 1 day, so thatSample 3-5 working daysAfter receiving the sample fee. The production lead time depends on the quantity of your order, approximately7-30 days。

Q5: What are your payment terms and trade conditions?

Answer: We can accept.TT、PayPal、Letter of CreditLove at first sight. 30% deposit and 70% balance before shipping. We will show you photos of the product and packaging before you pay the balance.

Q6: What are your terms of delivery?

A: FedEx/DHL/UPS/Wire Transfer/Express Mail Sample.

by："air/sea/trainThe goods are being unloaded; receiving at the airport/port/station.

The designated freight forwarder or the customer with transferable transportation methods.

Q7: What certificates do your products have?

Answer: Our majority of products haveCE, ISO 13485, etc.Don't worry about the quality!

Q8: What is the warranty period for your product?

Answer: Our warranty period is 1 to 5 years, depending on the product.