Frequently Asked Questions
1. Can I get some samples?
We are honored to send you the sample, but the courier fee needs to be paid by your esteemed company.
How is the delivery time?
1)。For Samply orders, they will be prepared within 5 days.
2)。For bulk orders, it usually takes 20-30 days, which depends on your quantity.
Can you do custom-made orders?
OEM, welcome to ODM.
1)。Silk products are printed with your logo.
2). Custom color box.
3)。Based on your ideas and drafts, we will design and produce the products.
How about the payment?
1). The amount is less than $1000. You can pay for the order through Western Union's PayPal.
2). The amount exceeds $1000. You can pay the order through T/T or LC.
We support TradeGuard - a free service that protects your order from payment to delivery, making your funds safer.
How is the transportation?
1). For sample orders, they can be shipped by UPS, FedEx, TNT, etc. We have a strong partnership with them, so if you
There is a courier collection account, so you do not need to pay us.
2)。For bulk orders, it will be shipped by sea. We have our own cooperative agents, and you can also use your own agents.
How is your service?
1)。Any inquiries will be responded to within 24 hours.
2). Professional manufacturer, quality assurance, competitive pricing.
3)。All products will undergo strict quality inspection and packaging before shipment.
4)。If you order a full case and the damage exceeds 2%, we will replace it for you next time.
5)。We can assist you in applying for the relevant certificates.
