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No returns accepted (except under special circumstances to be negotiated), but you can exchange the product if there are any issues!

1: For returns due to special reasons, the manufacturer's low return policy applies (with the buyer responsible for all return shipping costs). Full refund cannot be made based on the original purchase price on Alibaba, as prices may drop, leading to a difference from the original purchase price. Therefore, refunds are not allowed! Buyers who do not accept this policy should be cautious when making purchases!

2: If there are surface dirt or similar on the products, it is a normal phenomenon. It may be from the mold that comes with the product or may be stuck on by the workers during production. Buyers who do not accept this should be cautious when making a purchase!

The product will be delivered as per actual shipment.

Consult the customer service representative for physical products