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Product Name: Unpainted Solid Wood Clothing Rack

Product Material: First-grade Natural Hydrangea Wood

Product Size: Please refer to the option specifications.

Product color: Unpainted

Product weight: About 130g on average.

Product packaging: 200pcs/case

Crate specifications: 53*38*33cm

Factory Real-photo

How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

All products can be ordered in minimum quantities as shown on the website; support mixed batch, with a mixed batch amount of 150 yuan or more, no quantity limit; support two types of transactions: Alipay and direct bank transfer.

We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight. The shipping fee is for express delivery. If you need further assistance, please let us know.

Send logistics, contact customer service to modify the freight, logistics freight to pay.

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold in stock, and the items displayed on the page are all in stock. Please feel free to purchase with confidence. Due to the large variety of products and daily sales volume, some products may not be available.

Please understand that the stockout caused by the timely removal of products. We will contact you by phone or Alipay to resolve the issue.

I have already paid. When will the goods be shipped, and how long will it take to receive them?

Due to the large daily shipment volume, we will ship your order within 24-48 hours after your payment is successful, based on the order payment sequence. The delivery time may vary due to distance, weather, and the operational procedures of different courier companies. Normally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it usually takes 1-2 days. For Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it takes 2-3 days. For other regions, it takes 3-5 days, and for remote areas, it takes 4-7 days. For provincial logistics, it usually takes 3-7 days! If you have not received the item after the corresponding days, please contact our customer service. (If there are delays or loss of parcels due to peak season for online sales, sudden increase in shipment volume, or courier company overflow, please understand. We will make appropriate arrangements.)

What should I do if the product I receive has quality problems or is out of stock?

If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us images through our Alipay. We will give you a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.

I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?

If you are not satisfied with the product, you can exchange or return it within 7 days after receiving it. Please note that the product must not be used and the original packaging must be intact. The shipping fee is on your own.

The following circumstances are not refundable.

The product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.

B. Unauthorized repair or modification;

C was not used or stored in the normal manner.

The product is sold beyond the post-sale service period.

Seasonal products that are past their expiration date are non-refundable (e.g., fans in summer and warm patches in winter).

For products that have been discontinued by our company, we regret that we are unable to offer refunds or exchanges.

PS: Return and exchange shipping costs (very important):

   1. In the case of incorrect or missed shipments -- if there are any incorrect shipments, we will cover the postage costs to resolve the issue. For missed shipments, if there are only a few items and the missing items are noted on the product detail list, the missing parts will be handled by applying for a refund. For a large number of missed shipments, we will cover the postage costs to help our customers resend the items!

   2，Product Quality Issues - Due to the special nature of wholesale, the quantity is large, and the conditions limit us from being able to check all products the way we would on e-commerce platforms like Taobao. While the manufacturer has strictly controlled quality before shipping to us, it is normal for there to be some defective products. However, if there are quality issues with the products, we have an obligation to exchange them for the buyer. However, the profit margin of our small-volume wholesale is already thin, and sometimes the profit is not even as high as the return shipping fees. If we have to pay for the return shipping fees for exchanges, we not only won't make a profit but often end up losing money. No one will engage in a business that results in losses, and this point is something all business friends will agree with: Therefore, we generally adopt the following three methods to handle the situation:

Next time, we will send the rest of the goods (the rest of the goods do not count as freight).

Refund 50% of the product's purchase price.

③ Direct return or exchange (shipping costs to be borne by the buyer)

Note: Doing business is not easy, unless in special circumstances, we recommend that you try to use the first method for after-sales service as much as possible.

3, Product Damage Issues - Damage is generally concentrated in plastic products. Due to the uneven quality of employees in the courier industry, violent throwing, stepping on, etc., even if the packaging is good, there may be damage during transportation and delivery. Our after-sales service will be handled according to category 2 processing methods!

Special circumstances please consult with us to handle! (Our principle is to avoid the loss of both parties as much as possible, reduce the unnecessary costs of both parties).

4, Return and exchange summary - If you are not satisfied with the product, do not like it, and have not used it, you can return and exchange it as long as it does not affect secondary sales. The freight is at your own expense!

Placing an order will be considered as agreeing to the following terms and conditions.

(1) The amount is over 150 yuan, and the quantity is unlimited; each product is ordered according to the minimum order quantity on the Internet.

(2) Due to the large daily shipment volume, we will try to notify you by phone if there are any stockouts. Since the profit margin on these products is low, for any stockouts after receipt, we will apply for a refund based on the missing products noted on the shipping list. We will not send replacements.

(3) When mixing batches, there may be missing shipments. If you find that the quantity of goods received is less than the ordered quantity, please contact us immediately. The validity period is within 3 days after receiving the goods. If the limit is exceeded, we will not process it. Please confirm.

We will promptly make up for the unpaid shipments.

(4) If there are no quality problems with the products received, they cannot be returned. We will bear the return freight costs for products with quality issues. For all exchange orders, you are responsible for the freight costs.

If there are any stock shortages, please note "Please notify me if there are stock shortages" in the order comments!

(6) Regarding express delivery, if there is no note, we will send the default express of our store. If it cannot be delivered, please contact the customer to send other express. If you need to send other express, you need to make up the difference.

Regarding transportation, all logistics fees are collect on delivery. The product needs to be picked up by the buyer. When placing an order, please contact the customer service to modify the shipping fee to 0. If there is no special explanation, to save the buyer's shipping fee, we will choose to ship it as

The logistics are all freight special line logistics of the freight station, and the logistics do not deliver goods to the door. This type of logistics is the same as the coach center's coach, which is direct to two places, just one for carrying people and one for transporting goods. Please make sure to before you order.

First, you need to confirm if there are any such logistics companies nearby. Compared to large and well-known logistics companies, these logistics companies offer more affordable shipping costs, but the service is significantly worse due to the large volume of shipments. If there are delays in the logistics process during transportation,

We do not accept any return requests. If you cannot accept this, you can communicate with us to choose the appropriate logistics. For those in the Jiangsu, Zhejiang, and Shanghai regions, you can also choose to send by courier, which is more expensive but offers home delivery.

Come over.

The fees charged by various logistics companies are not standardized, and we cannot estimate accurately. Therefore, we do not make any estimate and will not bear any costs in the logistics process. We strongly recommend that customers find their own way to the destination from Yiwu.

Specialized logistics companies, Yiwu has become the most developed logistics center in the country. We hope customers can provide as much as possible the logistics company that meets their satisfaction. We are not in the logistics industry, and we do not understand the hidden rules of logistics.

Regarding logistics matters, our experience is for reference only and we do not assume responsibility for any 'unexpected' incidents caused by logistics. Please do not worry if you have concerns!!

If you haven't received your goods after more than 7 days, please contact us immediately!!