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【Buyer Notes】
To avoid unnecessary disputes, please read the wholesale terms, product specifications, and details page carefully before purchasing. Once you place your order and pay, you acknowledge all contents of these wholesale terms.

1. Is there wholesale available in stock? Is the supply sufficient?
All Oulaiou products are in stock for wholesale, so you can place your order with confidence. If any items are temporarily out of stock, it will be indicated on the product listing image. In case there is a slight delay in updating due to occasional shortages, we guarantee to contact you by phone or Wangwang after obtaining your consent before proceeding. We appreciate your understanding.
2. Color difference issue.
All products in this store are photographed in real life. Color variations may occur due to technical factors, monitors, lighting, or environment conditions—this is a normal phenomenon, so please understand it. Buyers who are highly sensitive to color differences should try on the items in person at the physical store before placing orders.
3. Return and exchange processing.
When receiving the item, the buyer should carefully inspect it within 15 days. If there are quality issues such as broken mirrors, peeling surfaces, or extensive scratches on the lenses, the buyer can contact customer service to request a return or exchange. The seller will cover the cost of the return shipment. If the inspection is completed after 15 days, we do not support returns or exchanges. Thank you for your understanding!
4. Signing for Instructions
When you receive the package, please do not rush to sign on the delivery receipt. Be sure to inspect the item on-site in front of the courier. If there are any damages or missing items, please refuse to accept it! Contact the shop owner immediately (the phone number is on the delivery slip). Signing the receipt means you acknowledge the quantity and condition of the goods, and the shop owner will no longer be able to claim compensation from the courier for the buyer. We also apologize that we will no longer cover any losses due to incorrect, missing, or damaged items. If you have any issues after receiving the item, please contact us promptly! The shop owner will work with the buyer to resolve the problem. We wish you a pleasant shopping experience at our store!