Color Difference Explanation: All the products sold by our company are 100% photographed from actual items. The color and color difference may vary due to different backgrounds, lighting, and the color restoration of computer monitors. This is beyond our control and is not considered a quality issue. The product is the actual item. Most of the products are handcrafted, and if you are very sensitive to color differences and minor imperfections, please carefully consider before placing an order.

Regarding quality: Due to the variety of styles and large quantity of goods we offer, it is inevitable that there may be some minor issues. If your standards for quality are comparable to those of gold and platinum jewelry, please look elsewhere! Our shopkeeper places great importance on the quality of our products, and we also hope that each customer will be able to find the goods they are looking for in our store. Therefore, we are more than willing to take full responsibility for any minor issues or misunderstandings. If there are any problems with the goods you receive, please communicate with us in time. A 1% misunderstanding can lead to a discount in our reputation, but we are willing to solve any problem for you 100%.

About shipping: After the buyer places an order and makes payment, all stock items will be processed within 24 hours. For items paid for using Alipay, they will be shipped within 24 hours after payment (for pre-ordered items, shipping will be according to the pre-ordered date). In the event of stock shortages, we will contact you by phone or Alibaba Messenger. When shipping, there is a dedicated personnel team to check the shipping documents and the goods. After confirming the accuracy, they will sign the shipping document and then pack the goods for shipment.

About receipt: Please ensure that the person receives the goods personally upon delivery. If the goods are signed for by family members, friends, or the gatekeeper, it will be considered as the person's receipt. Please open and inspect the goods on the spot before signing. If there are any damage to the goods during transportation, please verify the damage with the delivery personnel directly and claim compensation or refuse to sign.

Regarding feedback: Your sincere evaluation is our relentless motivation for progress. If you are satisfied with the product and feel happy, please give us encouraging positive feedback. If you encounter any issues that are slightly dissatisfying, please communicate with our customer service immediately. We will resolve any problems quickly to eliminate your doubts and dissatisfaction in the first place and restore your pleasant mood.