Order instructions
First of all, thank you for your trust and support to our company. In order to facilitate you to better understand us, we hereby list our business processes. If you want plush toys, dolls, customers such as fabric gifts or pillows should first check some processes:
First, we need to design and customize plush products.
1. Please call our business or technical staff
2. Determine the cooperation intention.
3. Provide process requirements such as samples, quantity, construction period, specifications, materials, filling, etc. of the processed products. At the same time, we calculate the scope of introductory price.
4. The customer provides physical samples (two physical samples are required, one of which is used for plate making and the other is used for revised version).
5. The factory charges the printing fee at the same time; The physical sample is 200/single, and the drawing is 800 yuan/single. (Note: After the order is finalized, the sample fee will be refunded or used as the payment.
6. The factory produces 2 samples and reports the exact unit price and construction period of the product. (Note: The sample processing time is generally 3-5 working days, and the drawing processing sample is 5-7 working days)
7. The customer puts forward modification suggestions and modification plans, and the factory modifies the sample according to the requirements.
8. Both parties determine the final initial sample.
9. Sign a contract to make goods. Regular of the products will be charged 30% of the total payment, and 50% of the special products will be charged.
10. The Factory arranges processing and production.
11. The customer shall check and accept the goods according to the standard and settle the remaining balance.
12. Keep in touch with the end of the order and hope for long-term cooperation.
About freight and delivery:
Express delivery for orders under 1,500 yuan
2. Orders over 1000 yuan can be delivered by express or logistics. If the delivery is delivered, the freight will be paid on arrival. The goods will arrive about a week after delivery, and the logistics will not be delivered to the door, please go to the freight station to pick up the goods (if the place is remote, you may have to pick up the goods in the city) if you need to send logistics, please contact customer service to modify the freight before payment.
3. Our default delivery is YTO, Huitong, and Yunda ZTO Express
If the Express is not available, please contact us to send other express
4. Other goods in this store can be mixed batch over 500 yuan, or processed at customization as request yuan, with high quality and low price. Customers are welcome to negotiate business.
5. Customers who have the intention to buy, please hurry up, want to buy as soon as possible, sell out!
Please specify the color after ordering. If not, it will be shipped randomly!
6. Our store is not responsible for any problems caused by incorrect customer address filling.

After-sales service: please contact us first if you are not satisfied or understand anything after receiving the goods. We will try our best to give you a satisfactory reply and a good solution, please don't comment on one or two hearts at will (experience shows that dissatisfaction is often caused by misunderstanding). Good reputation is hard to come by. We cherish it very much and hope to get your understanding and support!

Please believe in our sincerity and ability. We will solve the problem for you in a short time and present you with a responsible merchant-love in details