vietnam natural jar watering candle coconut shell charcoal scented candle with leather coconut shell charcoal bowl creative coconut pen coconut shell charcoal lot 越南天然罐浇蜡烛椰子壳带皮香薰蜡烛椰子壳碗创意椰树笔椰子壳批

Simple and eco-friendly, coconut shell bowls

【Product Name】Coconut Shell Candle Cup (includes candle + wood core)

【Use】As a candle holder, it is primarily used in high-end restaurants, home daily use, and hotels.

【Material】Natural coconut shell

【Size】For reference only; actual measurements shall prevail (measured by hand, with minor errors)

【Description】Handcrafted items are made from natural materials, so minor defects may exist. Examples include variations in size, texture, dimensions, and color—none of these are quality issues. All assessments are based on the received product. Please be cautious when ordering if certain customers have overly high expectations regarding color, size, or craftsmanship! The wax used is eco-friendly soy wax, which burns more sustainably and safely.

1. Regarding delivery acceptance

Please inform the recipient in advance that someone (a proxy for signing receipt) will handle it, and ensure the item is inspected by the recipient in front of the courier company staff. Open the package to verify that the goods are intact. If the quantity is incorrect or no signature was made during the inspection, and damage or shortages are found, please refuse acceptance and contact us immediately by phone to report the situation. We will provide you with a satisfactory response. However, if issues such as insufficient quantity, missing items, loss, or damage occur on the day after signing the receipt (not immediately after contacting the seller), we are not responsible for refunds or compensation. Signing the receipt indicates that the item is intact, and we bear no responsibility for this.

2. Regarding returns and exchanges

If the issue is not related to quality (such as size mismatch, personal preference, dissatisfaction with quality, minor color differences, etc.), the buyer is responsible for all return shipping costs. For exchanges, the buyer must pay the postage; no shipping fees are refunded for returns. In cases of rejection or returns due to non-personal reasons, the buyer must also cover the shipping costs. (Please pack the returned items properly to prevent damage.) If the seller refuses to accept the payment upon delivery, thank you for your understanding!