genuine goods fotile bay knife wooden handle forged stainless steel wooden handle cleaver kitchen knife kitchen knife slicing knife

Yiwu Shengli Daily Goods Co., Ltd. 3yr.

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Mobile 86-13958401663

E-mail 84333829@qq.com

13958401663

Click to Contact Yiwugo official customer service for International sourcing.

Yiwugo official customer service X

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Email： yiwubuy@yiwugo.com

Description

brand: shengli

All prices of products sold by this store are tax-exclusive quotes. For invoice requests, please contact customer service to discuss the details.

After you place your order, you can choose between shipping by logistics or express delivery based on your needs, and contact our customer service to adjust the shipping cost promptly.If there are specific logistics providers, please provide their delivery address and the logistics address in Yiwu. Looking forward to a long-term partnership with you.Welcome back!

Shanghai, Beijing, Xinjiang, Tibet, Hainan, and Inner Mongolia prohibit the delivery of kitchen knives via courier service. Please do not place orders to avoid potential refund requests!

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Cleaning and Maintenance of Stainless Steel

1. Do not clean with acetic acid or corrosive solvents;

2. After use, make sure to clean it thoroughly and then place it in a cool place to dry;

3. When using the product for the first time, clean it thoroughly with a cleaner and dry it;

4. After stainless steel utensils are heated to high temperatures, do not touch them directly with your hands to avoid burns;

5. Stainless steel food containers must be rinsed with boiling water and sterilized at high temperature before use;

6. Do not use volatile solvents such as alcohol, steel wires, or hard brushes to clean products;

7. Avoid tipping, falling, collision, or strong impacts that may cause deformation of stainless steel products and affect their appearance and functionality;

8. Do not expose it to substances containing salt, such as soy sauce or soup, for extended periods, to prevent rusting;

9. Do not place it near high temperatures or heat directly (such as in a microwave oven or sanitizer cabinet), to prevent discoloration or deformation;

After-sales service

Our products are in stock and shipped within 48 hours. For custom orders, the shipping time will be determined based on communication with customer service. Due to our large supply volume, it is common for items to be out of stock. If the product you purchased is unavailable, we will notify you immediately. Items that are out of stock will be refunded.

Shopping Guidelines

1. Regarding quality

A dedicated department will pack the items before shipment, and there should be no quality issues. However, it is impossible to ensure 100% accuracy. If any defects exist in the product, please contact us within 48 hours of receipt, and we will resolve the issue for you promptly.

2. Size issues: Each item has specific measurements, and measurement methods vary from person to person. A deviation of about 1C M is normal. If you later blame the seller on the wrong size recommendation, we are very sorry, but we do not accept returns based on this reason.

3. Regarding product returns and exchanges

1). Please contact customer service before returning the item and provide detailed information so that your return can be tracked and processed promptly.

2). The defective product must maintain its original packaging (please bring your own packaging; do not attach or write on the original factory box of the product).

3). Regarding the customer’s specifications for product color or style, we will do our best to meet them, but we cannot guarantee 100%. No returns or exchanges will be provided if the color or style does not match.

4). For goods damaged during transportation, it must be reported within 24 hours after receipt, and registered with our after-sales customer service. For the remaining period, it is assumed that the goods remain intact.

5). The following conditions do not allow for returns or exchanges: returned products with damaged or incomplete packaging, missing accessories or related documents, repairs or modifications made without authorization, or use or storage not in accordance with normal methods.

6). After-sales service is the most fundamental service of the company. We are willing to provide excellent after-sales support, and it also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging products, and follow the company’s policies to ensure that the quality of after-sales service remains intact.

Update time：20260719094415