Ordering Guide

To ensure the responsibilities and obligations of both parties, this site has specially formulated this regulation. Please understand and read clearly before placing an order!

In response to the diverse needs of our customers, our products are divided into two categories: minimum order quantities per box and mixed batch. For minimum order quantities, the quantity of the related products must meet the standard factory shipment quantity per box. For mixed batch products, they can be purchased individually or mixed with multiple products.

1. About Shipping

1、Default shipping method is Fongwang Express, Yousu or Deppon, etc.Please note that the delivery will be arranged by the warehouse. We do not accept specific courier requests.

2. Specify logistics can be explained to the customer service.（Logistics default freight collect）

3. The spot payment will be shipped within 48 working hours, and no delivery will be made on holidays and weekends. The specific time will be subject to the agreement with the recipient and the customer service.

4. If there is a shortage, we will contact the customer to inform them of the shortage reason and confirm whether to exchange the goods. If we cannot contact the recipient within three days, the goods in stock will be sent first, and the missing goods can be handled by contacting the customer after the arrival of the goods.

Section Two: About the Price

1. Support mixed batch products can be ordered according to the company's minimum order quantity; except for those specifically noted for multiple pieces, the rest are single price, [mixed, random, and other words are all single price]. All the prices of our store's goods are uniformly non-tax prices. If you need to open a bill, you will add tax points. Please consult the customer service.

2. If the customer needs to confirm the sample, they can apply to the customer service for sample collection and placing an order. The customer service will make a record (products that are ordered in full boxes generally do not support sample collection). After the sample is confirmed, if the return order is over 5000 yuan, the sample fee can be refunded, limited to products under 50 yuan.

3. The prices of our company's products are factory prices and we do not support bargaining. We hope that you will understand this!

Section Three: About Receiving Goods

1. If there is a shortage of goods, please contact us on Alibaba within 24 hours after signing, and we will help you verify and handle it immediately.

2. The goods packaging is damaged by water or severely damaged and missing.Please take a photo as evidence. Reject the express delivery. And contact us to handle it.If the color box is damaged.Within 2% is free to send a replacement, beyond 2% needs to pay the cost, color boxWe will contact youPlease understand that we will make up for the missing item when you place your next order and we will not send it separately.

Section 4: About the Product

1. All products are shipped only after passing the inspection, and there may be various factors during transportation that could lead to the loss of product functionality.Our company can only guarantee a pass rate of 97-98%, with the remaining 2-3% falling within the exemption range.

2. Images and Products: 90% of the product images are self-taken, which can truly show the product itself. However, due to factors such as lighting and shooting level, there may be slight differences between the images and the actual products.Due to market changes, the factory may adjust the color and packaging method of the product and packaging. Please refer to the actual product.

Article 5: About Returns and Exchanges

1、If you encounter any quality issues with the products, please send them back after accumulating a certain quantity, and the shop will bear some of the shipping costs.If the customer needs to return urgently, they will bear the round-trip shipping costs themselves.（Due to the low profit margin of toys）

2. If the buyer needs to exchange the goods due to personal reasons, please contact the exchange within 3 days after receiving the goods. The product cannot affect the second sale, and the buyer is responsible for the round-trip freight.

3. For products exchanged due to quality issues, the shipping cost for the return trip is borne by the store and the reseller, and the shipping cost for the initial shipment is borne by the reseller (the reseller price has been discounted, please understand the special nature of toy products and factors such as reselling).

4. If the product is not sold within a certain period of time, you can contact the online customer service. Based on the comprehensive consideration of the quantity and amount of goods, a discount of 4-8 percent can be applied for a return, and the shipping costs will be borne by the buyer.(Time-limited products are non-refundable and non-exchangeable once sold.）It is recommended that you sample first before making a bulk purchase.

Due to the wholesale nature, the profit margin is low. All transactions with our company are subject to the policy of payment upon shipment: use Alipay or bank transfer.