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Exclusion of Liability Clause

Due to the nature of toys as perishable goods, minor scratches and minor issues are occasionally unavoidable. Toy scratches and paint chipping are considered normal and do not constitute a quality issue. Returned items will be subject to the buyer bearing the return shipping costs. For wholesale returns, quality issues must accumulate to a total of 10KG to qualify for a refund. If you are sensitive to these conditions, please do not purchase. By placing an order, you agree to our return policy.

After-sales service

① If there are no quality issues with the product (damage due to logistics and transportation does not fall under quality issues), we generally do not accept returns or exchanges. Since our products are mainly electronic and plastic toys, the loss rate is several times higher than that of ordinary toys. For toys that cost a few dollars, it is unrealistic to expect them to be durable, pressure-resistant, and scratch-resistant. For returns that are not due to quality issues, we will count the goods after receiving them and will refund the customer the original price at a 70% discount for goods that do not have quality issues and do not affect secondary sales. The round-trip shipping costs will be borne by the buyer. If you cannot accept this clause, please do not purchase our products.

The following conditions do not allow for returns or exchanges: damaged or incomplete product packaging, incomplete accessory or related materials, unauthorized repair or modification of the product, or goods that have not been used or stored in the normal manner. We apologize for any inconvenience to our customers.