damagedThe responsibility for damage caused by transportation will not be borne by our company. However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid the occurrence of damage events.

Please (or other consignee) mustandCourier personnel should check the quantity and appearance of the goods together (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier personnel sign to confirm.

1、The courier refused to open the package together for inspection.

Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.

2、The courier refused to sign to confirm the missing quantity.

Solution: Just write down his phone number and name.

Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.

Return and Exchange:Return Policy -- If the product itself suffers from a quality issue leading to the loss of its intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer (most issues can be resolved by simple methods such as replacing the battery, adjusting the battery placement, or reconnecting the wires...). For reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange.

Product Quality:All products are subject to multiple inspections during production, after production, and before shipment, only after passing these inspections will they be shipped. However, due to various uncertain factors, the loss of product functionality may occur. Our company can only guarantee a 98% pass rate, and the remaining 2% is within the scope of exemption.

Image and actual item:More than 95% of our company's images are taken by ourselves, which can more truly reflect the actual product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. In addition, factors such as market changes may lead to changes in product and packaging colors, packaging methods, etc. Please refer to the actual product for the final decision.

Other: What we produce are not fine works, not crafts, not art pieces, not electrical appliances, but ordinary toys. As a fast-moving consumer goods, minor flaws such as rough edges, stains, uneven spray painting, scratches, dust, and loose joints may exist on the toys. If viewed with a cold and critical eye, they may not be acceptable. However, if viewed from the perspective of a child's joy, you might find that each toy is a joyful spirit of fun. To those who are perfectionists or have strict standards for products: turn gracefully, and walk around with elegance.

To save time and improve efficiency, our product prices have been set at a standard we can afford, and we will not accept negotiation.

TransportThe delivery is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions. The estimated transportation time we provided is for reference only and is not part of the contract. It is also not a reason for returning the goods.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.