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Ordering Process
Emphasize: We do not accept returns or refunds (but products with factory quality issues can be negotiated for exchange)However, the transportation costs are the buyer's responsibility, as our quotes are all CNH factory prices without any fees. Although our company has quality inspectors who conduct strict pre-production, production, and post-production checks to ensure the quality of our products.100%No problems will be shipped, but due to various uncertain factors, our company can only guarantee that after arrival97%-98%The product quality is flawless.2%-4%This falls within the scope of exemptions.）
1. Minimum Order Quantity
All toys are ordered based on the minimum order quantity noted on the website! General products can be ordered in a single box, and popular products and products with distribution support one-piece ordering. For some products, you need to order five boxes or even ten boxes to place an order. We will inform you in the negotiation!
Sample Fee
If you need a sample of the product, you can take one. Most require a sample fee, which is charged at the retail price. Shipping costs are on your own, and if you place an order, you can get the sample fee back depending on the order situation. The specific details can be negotiated with us.
III. Product Pricing
Our company's website directly reports the factory price (i.e., the factory delivery price, no tax, and does not include shipping).Free of charge, including any costs), for customers from other cities, we will ship on behalf of the customer, and the customer can specify the logistics.SlashCargo transportationSlashExpress delivery, freight collect.
Fourthly, Payment Method:
Payment Method: Shipping upon receipt of payment.1Bank transfer2Payment with Alipay is limited to“Instant Account”If the order requires a certain amount of time to produce, please pay first.30%Deposit, balance to be paid in full the day before shipment.
5. Shipping Time
Upon receiving the customer's payment or deposit, our company will prepare the goods, which generally takes1-3It takes about a day or so. Due to the need for stock preparation (some need to be produced), we kindly ask guests to book as early as possible according to actual conditions to avoid any difficulties in our arrangements when you need it urgently, which could affect your business operations. Once the goods are ready, they will be shipped according to the transportation method confirmed by our customer service personnel. If there are any delays in the delivery of some products, our sales staff will also notify you in advance, and you can choose to replace or cancel the products that are out of stock.
Sixth, Receiving Standards:
1Please inspect the goods carefully in front of the logistics company personnel after receiving the goods. If you find that the outer box is severely deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened and sealed, please open and count the goods in person to check the accuracy. If there is any error, please negotiate with the logistics company on the spot for compensation. If the problem cannot be solved, please do not take the goods away. Contact us at the freight station for negotiation; otherwise, after signing, it will be considered as no objection to accepting the goods.
2Our toys are of excellent quality and affordable, offering great value. Some buyers have reported that the workmanship is somewhat rough with imperfections, and the materials are not of high quality, which does not meet their expectations. However, these issues do not fall under quality problems. If you have any concerns, please consult us in detail before placing an order. We will do our best to serve you. All dimensions are measured by hand, and there might be some deviations.1- 2CMError is normal.
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