All prices of products in the shop are exempt from tax.

Additional tax points will be added to the invoice, please consult the customer service for more details.

About shipping:
Kindly place an order and make payment after which we will ship the goods within 48 hours under normal circumstances. If there are a lot of orders, we will ship within 72 hours. If there are any special circumstances that prevent us from shipping, we will contact you immediately. We can control the shipping time, but we cannot control the delivery speed. During the journey to you, the goods may encounter various situations. Please understand this.

Return and Exchange:Return Policy - If the product itself suffers from quality issues leading to the loss of its intended functions, we will process a return or exchange, but the shipping fee will be borne by the buyer (most issues can be resolved by simple methods such as changing the battery, adjusting the battery placement, or connecting the wires... etc., and selling toys requires the ability to repair toys). For reasons such as poor sales or not as good as expected, which are not due to quality issues with the product itself, we will not provide a return or exchange. If you do need to return the product, it must be in good condition with the original packaging, and the return discount will be based on the length of time, with all shipping fees borne by the buyer. Within 7 days, 80% discount, and for more than 7 days, a full 70% discount will be applied.
About after-sales service:
Product quality issues leading to missing functionality will be dealt with through a return or exchange process. Please report any product issues to our after-sales service within 10 days of receipt (time of signature applies), after which we will not accept any feedback on after-sales issues.
If the product has quality issues, please return it with a total weight of 20 kilograms or more. Use ordinary logistics to return the product, and the shipping cost will be borne by the buyer. Please ensure that the product is returned in perfect condition, or it will not be refunded.
Please contact our customer service to register the quality issue for processing. If the product has not been registered, it will not be eligible for return or exchange.

Product Quality:All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified will be shipped. Please note: the above terms and conditions should be carefully read by the buyer, and they will take effect from the time of placing the order. If you have any questions, please confirm with the customer service staff before placing the order.

Exclusion of Liability

1. Our company has quality inspectors who conduct strict checks on the products to ensure that the quality is 100% without any problems before shipping. However, due to the violence of courier services or other various uncertain factors, our company can only guarantee that 98%-99% of the products will be free from quality issues upon arrival. 1%-2% is within the scope of exemption.

2、All the goods we send are brand new. Before shipping, we will ensure that the product packaging is intact and tidy, and the outer box is strong. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses. Transportation is completed by third-party logistics companies, which are beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by uncontrollable factors such as weather, which will not be used as a reason for return.

3. Our toys are of good quality and affordable, and they offer great value. Some buyers have reported that the workmanship is somewhat rough, with imperfections, and that the materials are not of high quality, which does not meet their expectations, etc. However, these issues do not fall under quality problems. Nothing is perfect, and we apologize for the overly picky buyers. Please consider and carefully read the product descriptions before purchasing. If you have any questions, please consult us.

4, All sizes are measured by hand, and an error of 1-2CM is normal. All pictures are uploaded by actual shooting. Due to differences in light and monitors, there will be some color differences, please understand.

5This clause will take effect automatically when the customer decides to order our products, without the need for both parties to sign or seal separately. If you do not agree with any of the above terms, please consider carefully and make sure you agree before ordering products from our company..