【Ordering Instructions】

To ensure the responsibilities and obligations of both parties, this site has specially formulated this regulation. Please understand and read clearly before placing an order!

Wholesale instructions:

Each product must be ordered in accordance with the company's minimum order quantity and also in accordance with the mixed batch conditions: (Sample fee: Whether it is a retail, wholesale or gift order customer, we do not provide free samples equally.)

Mixed Lot Instructions:

Selecting new products can be mixed batch in different quantities at the actual price (the freight charge depends on the freight station and is subject to actual freight).

Due to the wholesale nature, the profit margin is low. All transactions with our company are subject to the policy of payment upon shipment: use Alipay or bank transfer.

Price explanation:

We offer low profit margins and high sales volume. Our product prices are factory prices and we do not support bargaining. We hope you can understand!

Shipping Instructions:

Our company has a large inventory of products, but due to the fact that our car models, remote control car models, and remote control aircraft are all hot-selling products, as well as the fact that we have a lot of export and domestic sales orders, there is a possibility that some orders may not be available after placing them. Therefore, it is normal for the shipping period to be two to three days. We will try to arrange early shipping as much as possible. If there is stock, we will try to deliver the goods on the same day, and if there is no stock, we will arrange the goods within three days. Please understand and forgive! If you need to place a large order, the delivery period and payment methods need to be determined after negotiation with the customer service.

The solution to the shortage problem: First, we will contact the consignee to inform them of the shortage reason and obtain their consent to replace the style or color. If we cannot contact the consignee, the default principle is to distribute the goods according to the order as much as possible. The remaining payment will be fully refunded to the purchaser.

Signature Instructions:

Please the buyer personally sign for the parcel when receiving it, and verify the contents in person to ensure they are correct. If you discover any discrepancies in quantity, damaged goods, please seal the parcel back in its original condition and refuse to accept it. Immediately contact the shop owner in person in front of the courier. After confirmation by the buyer, the parcel can be returned.Once the item is signed for, the store will not assume any responsibility. Please be advised!!! Any issues that arise after someone else signs for the item will be the same. Therefore, please ensure that the recipient personally signs for the package!

Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies with insurance such as DEBON and BEST). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other persons authorized to receive goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.
Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.
Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer (most issues can be resolved by simple methods such as changing the batteries, adjusting the battery placement, or reconnecting the wires...). For reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange.
Product Quality: All products sent by our company will undergo multiple inspections, including during production, post-production, and before shipment. Only completely qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality.Our company can only guarantee a 98% pass rate, and the remaining 2% is within the scope of exemption.
Product Images: Over 95% of the product images are taken by ourselves, which can more truly reflect the actual product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. The factory may adjust the product and packaging colors, packaging methods, etc. due to market changes. Please refer to the actual product for the final decision.
Other: We are not producing high-quality products, not crafts, not art pieces, not electrical appliances, but car model toy products. Those who are strict with the product requirements, please turn gracefully and walk around elegantly.
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by numerous factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It also cannot be used as a reason for returning the goods.
Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.

Better quality and more favorable prices are our relentless goals! We hope that our hard work will receive the understanding and recognition of everyone! Finally, I wish you all a pleasant shopping experience!

Special emphasis: [Return and after-sales service]
1. Before returning or exchanging the goods, you must inform our customer service and obtain our consent. Otherwise, we have the right to refuse to accept the return or exchange!

2. After the customer places an order, please check the site's notification in time or contact the site's after-sales staff to obtain the tracking number, and pay attention to the tracking number. If any problems occur, please actively contact the courier company and the staff of our site to solve the problem. We will not assume responsibility for delays caused by courier reasons. We will try to negotiate with the courier company to help handle the problem.

3. If a return or exchange is required, the customer must ensure that the packaging of the goods is intact, that the product has not been used, and that there is no damage, as this will not affect the resale of the product.If the returned goods do not meet the standards, the station will charge a handling fee of 20% of the original price. The return shipping cost is borne by the buyer.

4. Our company has quality inspectors who conduct strict checks on products before, during, and after production to ensure that the quality of the products is 100% without any problems before shipment. However, due to various uncertain factors,Our company can only guarantee that 97%-98% of the products will be free from defects after arrival, with the remaining 2%-3% falling within the disclaimer scope.Please inspect the goods before signing for them. If there are any discrepancies in quantity or damage, please stop signing immediately and contact us in the first instance. Contact our customer service team to negotiate the resolution. Do not blindly sign without verification. All authorized signatures or proxy signatures are considered to be made by the consignee or by their authorization. Thank you for your cooperation!