For export only

Announcement from Our Store About the invoice Additional tax points will be added to the invoice, please consult the customer service for more details! About Postage and Logistics Our store uses the logistics of ZTO, YTO, and Yunda. Among them, ZTO and Yunda are the default courier services, and the shipping fee template is only designed for ZTO. Friends in Jiangsu, Zhejiang, Shanghai, Anhui, Hunan, Hubei, Jiangxi, Fujian, Guangdong, Hebei, Shandong, and Shandong will be shipped randomly by three courier services. (For friends in Qinghai, Gansu, Ningxia, Inner Mongolia, Hainan, an additional 5 yuan is needed, and for Xinjiang and Tibet, an additional 10 yuan is needed).

* We do not accept returns or exchanges without a reason. If a buyer insists on returning or exchanging the item, they must bear the shipping costs themselves and receive a 20% discount within seven days. Items not handled within the time limit will not be processed.

* The buyer is responsible for the round-trip shipping fees if they refuse to accept the item. Note: Free shipping includes the shipping fee for sending out the item. Refusal to accept or incorrect address entry leading to a refund will result in the seller deducting the shipping fee they paid.

*Remember: If there are any quality issues within 48 hours after signing for the goods, please promptly feed back to the customer service for processing. If no action is taken after the deadline, it will not be processed.

Please be careful when taking photos, thank you!

Plucking the strings of a ukulele/guitar can produce a sound, but this product is after all a small toy, and it cannot be compared or measured with a real ukulele/guitar. Please be aware of this.

The strings are made of plastic!!!

Product Quote

1. The product has been sold at the most competitive wholesale price, generally based on the listed price on Ali's website. All quotes are for wholesale prices and do not include shipping costs or any other fees. All payments must be settled in Renminbi (currency: yuan).
2. Due to the fluctuation of toy materials, please inquire about the price from our customer service before placing an order.

Payment Method

1. Support online payment.
2. Please contact us for bank information if you wish to make a bank transfer.

Shipping and Handling Instructions

1. Regarding express delivery, if you choose to use express transportation, please contact us to confirm the express you have selected (Yunda, Shenzhen Express, China Postal Express, etc.). After the payment for the goods and the freight is made, we will ship the goods within 72 hours. If there are any special circumstances, we will contact you in advance.

Charging Standards
1. When buyers pick up the goods, please carefully inspect them in front of the logistics freight company personnel. If you find that the outer box is severely deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened and sealed, please open and count the goods in person to check, and if there is any error, please negotiate with the logistics company on the spot for compensation. If the problem cannot be solved, please do not take the goods away at first. Contact us at the freight station for consultation; otherwise, after signing, it will be considered as no objection to accepting the goods.

2. We ship on behalf of our clients and handle the shipping and transportation procedures. All shipping costs are collect on delivery. When picking up the goods, if there are any damages, the shipping costs can be used as a guarantee. Generally, it is recommended not to prepay.

After-sales service

1. We do not accept returns in principle. If the product has quality problems due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next customer's order. We cannot accept the situation where the exchange is sent together with the next shipment. The freight costs are the responsibility of the customer! Before sending back, you must inform our business's Alibaba customer service!!!

2. Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not apply to the three-pack policy. If there are problems after use, we do not assume any responsibility. If we can solve these problems within our capabilities, we will help, but the related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.

3. The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repairs or modifications, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.

Exclusion of Liability

1. All products sold by us are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free from defects upon arrival. The remaining 2%-3% falls within the disclaimer scope.

2. All the goods we send are brand new, and we will ensure that the product packaging is intact and tidy before shipping. The outer boxes are also sturdy. However, during the transportation process, especially in some long-distance cities, it is possible that some products may suffer from transportation losses, such as minor scratches caused by collisions or slight deformations in the packaging of individual color boxes. The transportation is completed by third-party logistics companies, which are beyond our control. We will not assume responsibility for any damage caused by transportation. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for returning the goods.

3. Our toys are of high quality and affordable, and they are really worth the price. Some buyers have reported that the workmanship is somewhat rough, with imperfections, and they feel that the materials are not of high quality, which is not what they expected. However, these issues do not fall under quality problems. Nothing is perfect, and we understand that some buyers may be too picky. Please forgive us if you are one of them. When making a purchase, please consider and carefully read the product description. If you have any questions, please consult us.

4. All sizes are measured by hand, and an error of 1-2CM is normal. All pictures are uploaded by actual shooting. Due to differences in light and monitors, there may be color differences. Please understand.