Please contact customer service to modify the shipping fee after the order is placed!

About after-sales service and returns

Damage: The responsibility for damage caused by transportation will not be borne by our company. However, we have an obligation to do our utmost to assist the customer in resolving this issue. Please (or other person authorized to receive the goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

 Question 1: The courier refuses to open the package together for inspection.

Solution: After you sign for the courier package, make sure to hold on to the delivery slip until you have thoroughly checked it. Then, give it back to the courier staff.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down the courier's phone number and name.

 Return Policy: Some products can be returned or exchanged, but please contact customer service in advance to inquire about the return or exchange policy. Products for return or exchange must be in perfect condition, unused, and undamaged, and not affect the resale of the product. All shipping costs for return or exchange are the buyer's responsibility. (Note: For products with a price of less than 5 yuan per box or multiple items, if there are quality issues, they will not be exchanged or returned).

 Subjective defects: Our products are of high quality and affordable, offering excellent value for money. Some buyers may find that the workmanship is somewhat rough, with imperfections, or that the materials are not of the highest quality, not meeting their expectations, etc. However, these do not fall under quality issues. No product is perfect, and too picky buyers are welcome to look elsewhere.

 Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer (most issues can be resolved by simple methods such as replacing the battery, adjusting the battery placement, or reconnecting the wires... Selling toys requires the ability to repair toys).

Note: For drop-shipping and retailers, as we are wholesale, the profit margins are not as high. If a customer returns the goods due to disliking them or because of quality issues, the shipping and return fees are to be borne by the buyer.

 Product Quality: All products sent by our company will undergo multiple inspections, including during production, after production, and before shipment. Only completely qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality.

 Product Images: All product images are 100% taken from actual products, which can truly reflect the actual appearance of the product itself. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging methods of the products and packaging. Please refer to the actual product for the final decision.

 Other: Although we produce only high-quality toys, for those who are strict with their product requirements, please gracefully turn around and walk away.

Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.

  Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.