There are many questions and concerns about freight transportation. Here are some frequently asked topics that we hope will help to resolve some of your doubts and concerns.

Question 1: Which is better for shipping, freight or courier?
Explanation: Freight transactions are mostly large-volume, and there is a general consumption for small packages, ranging from 30 to 55 yuan. Therefore, if the quantity of goods is small, it is not necessarily cost-effective to send freight. For orders within Guangdong Province and those outside the province below 500 yuan, it is better to choose express delivery!
Question 2: How much is the shipping cost?
Explanation: For example, with dedicated logistics, in general, for domestic first-tier cities, the cost for one piece of goods does not exceed 40 yuan, and the cost for transshipment does not exceed 60 yuan. The prices of Deyong, Tiandi Huayu, Xibang, and Jiaji are relatively high, and the specific prices should be determined by the carrier company!
Question 3: How long does it take to ship goods?
Explanation: Chenghai is a world-renowned toy manufacturing hub with highly developed logistics. It is generally possible to reach the major cities within four days, and it takes about a week to reach the transfer cities. Using domestic well-known logistics companies like Deppon, the delivery time is about one or two days longer than that of dedicated logistics. The estimated transportation time we provide is for reference only. It is possible that due to factors such as weather, vehicle scheduling, and traffic conditions, the goods may not arrive on time. We hope you will not hold it against us.
Point Four: Be cautious when picking up the goods!
Explanation: Compared to Debang and Jiaji, the disadvantage of dedicated logistics is that the network points are not comprehensive enough. Generally, there is only one service point in a city, and many county-level cities are not covered. Although the freight charge of dedicated logistics is cheap, there may be a situation where the pickup location is several dozen kilometers away from yourself. Therefore, it is necessary to understand the specific arrival location before choosing the freight company to avoid the inconvenience of running several dozen kilometers to pick up the goods, which is definitely not worth the effort!
Question 5: When picking up the goods, I found that the outer box was severely damaged, and the damaged goods should be handled?
Please contact me immediately to inform me of the damage and the missing quantity. We will work with the freight company to resolve the issue! Signing for the goods without authorization will allow the freight company to evade responsibility, which puts us in an awkward position. Such actions will not be protected by us and the consequences will be borne by yourself!

Purchasing Terms and Conditions:

1. Source of Goods
Self-produced and sold, the company has a short production cycle and guarantees the quality of the goods.

2. About the size
All sizes are measured by hand. Due to factors such as different measuring tools and methods, there may be 1-2cm errors. Please refer to the actual goods.

3、关于颜色
All the goods in our store are photographed with actual items, and the colors are professionally checked to be as close as possible to the actual flat layout pictures. However, due to differences in color contrast and color temperature of computer monitors, etc., there may be some deviations.

"4. About Customer Service
If your inquiry is not answered in time, please leave a message and we will reply to you as soon as possible. Please understand!

5. About Quality
Any damage, cracking, severe defects, or ruptures that affect the normal use of the goods are considered quality issues and the store assumes responsibility. However, delays in delivery by the courier, slight size variations, differences from expectations, minor color differences, or a dislike of the material's texture are not quality issues. In the event of a return or exchange, provided it does not affect the resale, the buyer is responsible for the return shipping costs.

6. About Shipping
Our default courier partners are (default) Huitong, ZTO, YTO, and Yousu.

7. About Receiving Goods
Please make sure to sign for and inspect the parcel in the presence of the courier. You have the full right to do so (equivalent rights if the buyer agrees to have someone else receive the parcel). If you discover any missing, incorrect, or damaged items, please contact us in time. If there are any problems, please do not sign for the parcel. We will resolve the issue for you in time. After signing for the parcel, according to the latest regulations of Ali, the risk has been transferred to the buyer, and the store is no longer responsible for compensation. Please understand and forgive.