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There are many questions and concerns regarding shipping. Here are some frequently discussed topics to help address some of these doubts and worries.

1: Should I send by freight or express?
Answer: Most freight shipments are bulk transactions. Small packages generally have a certain cost, ranging from 30 to 55 yuan. Therefore, with fewer items, shipping may not be cost-effective. For orders within Guangdong Province or those under 500 yuan from other regions, it is better to choose express delivery!
2: How much is the shipping cost?
Explanation: Taking dedicated logistics as an example, generally in first-tier domestic cities, the cost for one item is no more than 40 yuan, and for transit items, it is no more than 60 yuan. Deppon, Tianti Huayu, Xinbang, and Jiaji offer relatively higher prices; please refer to the shipping company for specific details!
3: How long does shipping take?
Explanation: Chenghai is a world-class toy manufacturing hub with highly developed logistics. It can be reached in four days in major domestic cities, and about one week in transit cities! Using well-known domestic logistics companies such as Deppon, the delivery time is approximately one to two days longer than dedicated logistics services. The transportation time we provide is for reference only; there is a possibility that delays may occur due to various factors such as weather, vehicle arrangements, and traffic conditions, and we hope this will not cause any inconvenience to you.
4: Be cautious with the pickup location!
Explanation: Compared to Debang and Jiaji, dedicated logistics has a drawback—its service points are not comprehensive. Typically, there is only one service point per city, and many county-level cities lack them entirely. Although the freight costs of dedicated logistics are low, the pickup location may be dozens of kilometers away, which can be time-consuming and inconvenient. Therefore, it is necessary to clarify the specific delivery location before choosing a freight company, so as to avoid the hassle of traveling dozens of kilometers for pickup—which is definitely not worth it!
5: When picking up the goods, it is found that the outer box is severely damaged and crushed. What should be done?
Solution: Please contact me immediately!! Inform us of the extent of the damage and the number of items missing, so we can coordinate with the freight company to resolve it! Acting without authorization by signing for delivery, which allows the freight company to easily avoid responsibility, putting us in a difficult situation—we will not provide any protection; you will bear the consequences!

Instructions for Purchase:

1. Supply source description
Self-produced and self-sold, the company has a short production cycle, and product quality is guaranteed.

2. Regarding dimensions
All dimensions are measured manually, and due to factors such as different measuring tools and methods, there may be an error of 1–2 cm. Please refer to the actual product.

3. Regarding Colors
All products in this store are photographed in real life. The colors have been professionally verified, and they closely match the flat-lay images. However, there may be differences due to variations in color contrast and color temperature on computer monitors.

4. Regarding Customer Service
If your inquiry is not responded to promptly, please leave a message; we will get back to you as soon as possible. Thank you for your understanding!

5. Regarding Quality
Any issue that affects the normal use of the product, such as damage, cracks, serious defects, or ruptures, is considered a quality problem, and this store will be responsible. However, delays in delivery by the courier, slight size variations, differences from expectations, minor color differences, or dislike of the material feel are not considered quality problems. Returns or exchanges are allowed provided they do not affect subsequent sales, and the buyer is responsible for the return shipping cost.

6. Regarding shipping
The couriers we work with include (by default) Hutong, Zhongtong, Yuantong, and Youzhu.

7. Regarding delivery
Please ensure to sign for the package in front of the delivery person and inspect it. You have full right to do so (you also have the same rights if the delivery is arranged by someone else with the buyer’s consent). If any missing items, incorrect items, or damage are found, please contact us promptly. In case of any issues, please do not sign for the package; we will resolve the problem for you immediately. After signing for the package, according to the latest Alibaba regulations, the risk is now assumed by the buyer, and our store will no longer be responsible for compensation. We appreciate your understanding.