【关于产品】

1. About the products: Our store has a very small profit margin, and we rely on sales volume. Therefore, we refuse all forms of bargaining. Related discounts will be explained on the website. Due to the large quantity of supplies, it is normal for us to experience stockouts. If the goods you purchase are out of stock, we will not notify you within three models. If there is a large amount of stockouts, we will notify you immediately. All out-of-stock products will be refunded.
2. Regarding quality: Before shipment, there will be a dedicated department responsible for packing. There should be no quality issues, but we cannot guarantee 100% perfection. If there are any genuine problems with the products, please contact us within 48 hours of receipt to ensure that we can resolve the issue appropriately.
3. Size Issues: Each product is measured with detailed dimensions, and the measurement method varies from person to person. An error of about 1CM is considered normal. If you blame the seller for a recommended size error after the fact, we apologize but we do not accept this as a reason for a return.
4. Color Difference: Color difference is a problem that any online seller cannot avoid. The reasons for color difference are numerous, such as different cameras, different monitors, different lighting and environments. Color difference is everywhere, after all, machines are not as perceptive as human eyes. We will try our best to minimize the color difference between the actual product and the pictures. Color difference should never be a reason for a middle, negative, or return/exchange feedback. If you are particularly concerned about the color of the product, please carefully consider before making a purchase.
1. Before returning the product, please communicate with the customer service to explain the details, so that your return can be tracked and handled promptly. 2. The problem product must be kept in its original intact packaging (please bring your own packaging, do not directly paste or write on the original factory box). 3. For customer's specific color or style requests, we will try our best to meet, but cannot guarantee 100%. If the color or style does not match, we will not provide exchanges or returns. 4. For damaged goods during transportation, you must raise it within 24 hours after receipt and contact our after-sales customer service to register. After this period, it is assumed that the goods are intact. 5. The following conditions do not allow for exchanges or returns: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repairs or modifications, use or storage not in accordance with normal methods.
6. After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and please follow the company's above system to handle it to avoid affecting the quality of after-sales service.
【Return and After-sales Service】
1. Before returning or exchanging the goods, you must inform our customer service and obtain our consent. Otherwise, we have the right to refuse to accept the return or exchange!
2. After the customer places an order, please check the site's notification in time or contact the site's after-sales staff to obtain the tracking number, and pay attention to the tracking number. If any problems occur, please actively contact the courier company and the staff of our site to solve the problem. We will not assume responsibility for delays caused by courier reasons. We will try to negotiate with the courier company to help handle the problem.
3. If there is a requirement for exchange or return, the customer must ensure that the goods are in perfect condition, have not been used, and the product is undamaged, without affecting the resale of the goods. (If the returned goods do not meet the standards, the station will charge a handling fee of 20% of the original price). The freight for exchange or return of goods is borne by the buyer.
4. Our company has quality inspectors who conduct strict checks on products before, during, and after production to ensure that the quality of the products is 100% without problems before shipment. However, due to various uncertain factors, our company can only guarantee that 97%-98% of the quality of the products after arrival is without problems, and 2%-3% is within the scope of exemption. Please check the goods before signing for them.
If you discover that the quantity is incorrect or the goods are damaged, please stop signing immediately and contact us in the first instance. Contact our customer service staff to negotiate the handling, and do not blindly sign. All authorized signatures or proxy signatures are deemed to be made by the consignee or by the consignee's authorization. Thank you for your cooperation!