1. Product Pricing
1. 本CompanyThe price has been quoted based on the most competitive factory price, with little profit margin, and we do not accept price negotiations. Please understand! The prices are generally based on the listed prices on Ali's website. All quotes are for factory prices and do not include shipping costs or any other expenses. All payments should be settled in RMB (currency: yuan).
2. Due to the fluctuation of toy materials, please ask the Alibaba customer service for the price before placing an order.

Section 2: About Color Difference

Due to the influence of weather, light, and other factors, as well as the different resolutions of displays, there may be certain color differences, which cannot be avoided and do not constitute quality issues. Our products are all photographed from actual items, and we strive to provide you with comprehensive image displays.

3. Freight Issues
If the quantity is small, it can be sent by courier. If the quantity is large, it can be sent by logistics. The cost of courier or logistics is borne by the buyer, and the seller does not bear any costs. (Note: the freight of the goods, we can only help the buyer estimate, the actual freight is the main amount when the goods are picked up, the shipping time is within our control, but the arrival time of the freight station is beyond our control, please understand!)

IV. Receipt Instructions

1. When buyers pick up their goods from the logistics company, they should inspect the goods in front of the logistics freight company personnel. If the outer box is severely deformed, damaged, the sealing packaging tape is broken or missing, or the sealing tape is incomplete, and there are obvious signs of being opened and tampered with, please open and count the goods in front of the logistics company to resolve any discrepancies. If the problem cannot be resolved, please do not take the goods until you contact us at the freight station for consultation. Otherwise, signing the receipt will be considered as no objection to accepting the goods.

2. Buyers who send express deliveries are requested to sign for the parcel when they receive it, and to check it in person to ensure that it is correct. Please especially when the outer packaging is damaged, make sure to check whether there are any missing items or damage to the products before signing. If you find: incorrect quantity, damaged goods, please do not sign immediately and seal it back in its original condition, and contact us in front of the courier. We will then contact the courier company to resolve the issue; if there is an inaccurate quantity after signing, we have the right to refuse to handle it, please pay attention.
Section 5: About Shipping
本CompanyMainly exports, toy products are often out of stock due to the rapid shipment, especially during the peak season of online sales, which increases toy sales. Therefore, there is a possibility that some orders may not be available after placing them, and the shipping periodIn principle, 48 hoursWe will try to arrange the shipment as soon as possible. If there are goods available, we will strive to deliver them on the same day. Please understand and forgive us! The solution to the shortage of goods is as follows: First, we will contact the consignee to inform them of the shortage reason, and obtain their consent to replace the style or color, etc.

Six. After-sales Service

1. If you find any quality issues with our products after signing for them,Please contact our customer service within 48 hours after receipt to provide photos and videos. If the deadline is exceeded, we reserve the right to not process the matter.

We generally do not accept returns, but we can negotiate for a product exchange if there are quality issues with the original product. (Most problems can be solved by replacing the batteries, adjusting the battery placement, or reconnecting the wires... etc., so it's important to know how to repair toys when selling them.)However, the transportation costs generated need to be borne by the buyer, and the exchange product must ensure that it does not affect secondary sales.Upon receiving the returned products, we will send the replacement items together with the next customer's order. We are unable to accept a combined shipment at the time of the next shipment. The customer is responsible for the shipping fees! Please inform our factory Alibaba customer service before returning the products!!!
2. Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not apply to the three-pack policy. If there are problems after use, we do not assume any responsibility. If we can solve these problems within our capabilities, we will help, but all related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.
3. The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.

Section 7: Disclaimer
1. All products sold by our company are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will be free from defects upon arrival. The remaining 2%-3% falls within the disclaimer scope.

2. All the goods sent by our factory are brand new, and we will ensure that the product packaging is intact and tidy before shipping. The outer boxes are also sturdy. However, during the transportation process,
Especially for some long-distance cities, there may be individual product damage due to transportation (such as minor scratches caused by collision, or slight deformation of individual color boxes. The transportation is completed by a third-party logistics company, which is beyond our control. The responsibility for damage caused by transportation will not be borne by us. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, and it will not be used as a reason for returning the goods.
3. Our toys are of high quality and affordable, and they are really worth the money. However, some buyers have reported that the workmanship is somewhat rough with imperfections, and they feel that the materials are not of high quality.
Differences from what was imagined, and so on, but these do not fall under quality issues. Nothing is perfect, and we understand that some buyers may be too picky. Please forgive us if you are one of them.
Please read the above terms carefully, they will take effect from the time of placing the order. If you have any questions or objections, please confirm with our staff before placing the order.