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Buyer's Must-Read:
1. Please contact customer service before placing an order to confirm whether it can be done, or the order will not be shipped.
2. For any questions about any products purchased from our company, please feel free to contact us immediately. We will resolve your issues as soon as possible and provide you with a satisfactory response.
3. If you receive a product with quality issues within 7 days after the shipment (the date of receipt signed on the shipping document is the standard), please contact us immediately for a return or exchange. We will not accept any claims after this period.
4. When the customer receives the goods, they should open the box for inspection regardless of whether the outer packaging box is damaged. If there are any damaged products due to transportation issues, please ask the relevant transportation company to provide a stamped proof and provide this proof to us. We will assist the customer in making a claim; if the goods are damaged or lost due to logistics, we will not assume any responsibility.
5. Please ensure the dimensions, materials, thickness, and other information are accurate. This link is for custom products. Once the production is completed, returns and exchanges are not allowed unless there are quality issues with the product.
6. Existing customers enjoy more discounts. Please contact our customer service for more information.
7. If you have any questions or concerns, please communicate clearly with the customer service before placing an order.
8. Due to the uniqueness of the process, the agreed thickness is the material thickness, not the finished product thickness.
Samples are for reference only. Dimensions, thickness, materials, etc., shall be subject to the actual content of the order as agreed, please be informed.