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Our products require an additional tax surcharge for invoicing.!For more details, contact customer service!

All products in this store are exclusively for foreign trade; please be careful when placing orders!

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Product certifications: ASTM, CPC, EN71, CE

WenNote: For first-time customers, please take a few minutes to read the following information, which can help avoid misunderstandings and disputes in future transactions. Thank you!

Special emphasis:

We do not accept returns or refunds (for products with quality issues at the factory, exchange is possible upon negotiation, but the shipping costs must be borne by the buyer!

Product Quotation:

1. All quotes on our website are ex-factory prices, excluding shipping and all other costs. All payments are settled in RMB (unit: yuan).

2. Due to potential changes in toy materials, please consult our customer service before placing the order regarding the price.

Payment Methods:

1. Online payment is supported (via Alibaba purchase or direct bank transfer).

2. Cash on delivery and third-party payment collection are not accepted.

3. If the order requires a certain production time, please pay a 30% deposit first, and the remaining amount should be paid before delivery.

Shipping instructions:

1. Regarding shipping: If you choose express delivery, please contact us to confirm the shipping method you prefer. After paying both the purchase price and shipping fees, we will ship within 48 hours. In case of any special circumstances, we will notify you in advance.

2. Regarding logistics, the shipping fee is typically paid upon delivery, and the goods must be picked up at the freight station. The shipping information can be provided by the customer themselves (please provide the phone number of the Chenghai logistics company) or we can select the most suitable option for you! (Note: We can only estimate the shipping cost for the buyer; the actual amount will depend on the pickup amount. We can control the shipping time, but we cannot guarantee the arrival time at the freight station. Please understand, thank you!)

Delivery Standards:

1. The buyer should count the items in person with the shipping company staff when receiving the goods. If any items are missing, the shipping staff must sign to confirm it. We will arrange compensation for the missing items through the logistics company. If this cannot be resolved, please do not take the goods away yet and contact us at the shipping company for negotiation. Otherwise, after signing for receipt, the goods will be accepted without any issues.

2. We ship for clients, and all shipping procedures and freight costs are paid upon delivery. If any damage occurs upon pickup, the freight can be used as compensation; however, it is generally recommended not to pay in advance.

Disclaimers:

1. All goods sent by our company undergo multiple inspections during production, after production, and before shipment. Only those that pass all checks will be shipped. However, various uncertain factors may lead to loss of product functionality. Our company can only guarantee a 98% quality rate; 2% falls under the scope of exemption.

2.All goods shipped by our company are brand new. Before shipment, we ensure that the product packaging is intact and clean, and the outer boxes are sturdy. However, during transportation, some products may suffer from wear and tear (such as minor scratches due to collisions, or slight deformation of colored boxes). The transportation is carried out by a third-party logistics company, which is beyond our control; we will not be responsible for any damage caused by transportation reasons. Shipping time is affected by various factors such as weather, vehicle arrangements, and traffic conditions, and cannot be used as a reason for return.

3. 95% of our products are photographed with real items. Any slight differences from the actual items due to lighting or photography quality is normal. If you find the images not clear enough, please consult us during purchase; all dimensions are measured manually, and a 1–2 CM error is acceptable.

This clause becomes effective automatically when the customer decides to order our products, and no separate signatures or seals are required from either party. If you do not agree with any of the above clauses, please consider carefully before confirming your agreement before ordering products from us.