artie men's wear new polar fleece fashion brand fleece-lined track sweatpants warm leisure thickened autumn and winter pants for men

Shopping without worries

courier

Our store defaults to using [ZTO Express], but if you need to use [SF Express], please contact our customer service to make up the difference in cost.

Time

Orders of 50 pieces or less (including mixed batches and one-time shipments) are generally shipped within 48 hours. If there are special circumstances and the order has not been shipped within 48 hours, the store will contact you immediately. If you cannot be contacted immediately, please contact the online customer service yourself. For bulk orders, the shipping time and arrangements should be subject to the arrangements of the wholesale department's follow-up specialist.

Urgent

In the event of a peak in orders, our store will ship the orders in the order they are received. In the event of special circumstances, shipping may be delayed. If you need the goods urgently, please contact our customer service immediately.

Information

After shopping, if you need to exchange or return the product, please contact customer service first, and then fill out the return and exchange registration card. Please make sure to fill in the complete information carefully (order number, Taobao ID, order name, and order contact phone number).

Exchange

Fill in the return information → contact customer service to apply for exchange → the store registers the exchange [express tracking number] → compensates the postage → after the store receives the goods, the exchange is made and the goods are resend.

Return

Fill in the return information → contact customer service to apply for a return → the store agrees to the application → fill in the shipping [express tracking number] → the store confirms that the goods are intact after receiving → process the refund to Alipay (credit card).

7-day no-questions-asked return policy

Official bears the freight charges

Buyer pays shipping costs

If the clothes are sent in the wrong style, color, or size, or have quality issues, we will bear the first cost.Next shipmentShipping and return shipping fees (return shipping fee capped at 10 yuan)Quality issues such asThe goods have been severely damaged.Damage, severe fraying, stubborn stains, please check the goods upon receipt and report any issues within 24 hours.Time takes photos of usAfter-sales customer service staff, we will handle the situation appropriately.Please note that after processing, Once it is discovered that the damage is caused by human beings and there are noWith the consent of our staff, the return was made privately.If any loss occurs, this companyThe company is not responsible for this.

After purchase: too large or too small, too thin or too thick, transparency, size mismatch, color difference, size mismatchsuitableandUnsymmetrical, poor fabric, poor workmanship, loose threads, uncomfortable to wear.UncomfortableDetails differ, slight stains, not as good-looking as the picture, the effect of wearingNot good-looking.Different from what I imagined, the slight loose stitching and other such things do not belong toQuality problem.The return and exchange of the above items are at your own expense.

The goods have been unmarked, washed, worn, and have a scent of perfume. They are special discounted items.We do not accept any returns or exchanges.Must keep the packaging and original accessories intact, and return it in the original sealed condition.We do not accept any form of prepaid shipping fees!Please provideonceSome information is included in the parcel. Due to the difficulty of identifying surface damage during transportation, please understand!

Order number, login name, contact information, reason for return or exchange, name of defective product, size, color, and quantity.The required information includes the goods to be exchanged, size, color (if any), and the detailed address with contact information of the recipient for returning the items.

Return and exchange address: 5th floor, No. 17, Xingyun Donglu, Shaxi Town, Zhongshan City
ARTIE After-sales Department

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