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Dear customer,

Hello! Thank you for choosing and trusting our products. We are pleased to inform you that due to the current transition between our old and new packaging, your order will include a mix of both old and new packaging. Please understand and accept this when you receive the goods.

When placing an order, you have agreed and accepted the possibility of packaging differences by default. This is a temporary measure we have adopted to ensure that we can deliver your products to you more quickly. We guarantee that both the new packaging and the old packaging meet our high standards of quality, and both enjoy the same after-sales service support.

Therefore, if you make a refund application due to packaging differences rather than product quality issues after receiving the goods, we will not accept it. We sincerely hope that you can understand and respect this agreement. We also welcome you to provide any valuable feedback or suggestions about the product through our customer service channels.

Thank you once again for your understanding and support. I look forward to serving you in the future and wish you a pleasant shopping experience!

Yours sincerely" 或 "Best regards

Salute!