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1. How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?
Answer: All products can be ordered with the minimum order quantity indicated above, with no limit on the amount. We support mixed orders and Alipay transactions! Each product has its weight listed, and the shipping fee system will automatically calculate it when you make the order. If you have any questions, please contact our customer service immediately.
2. Are the products on the shelf in stock? What should I do if they are out of stock?
Answer: All our products are sold in stock, and the precious items displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of products and daily sales, there may be cases where individual products are not removed in time, causing stockouts. Please understand, and we will contact you by phone or Alipay message and handle the situation.
3. Can the product be selected for style and color? Answer: The product is already set to allow for style and color selection when it is listed. Please refer to the page markings to see if this is possible. If you have special needs, please indicate them in the remarks, and we will try our best to meet your needs. However, if there are any stock or color shortages, we will have to send them to you at random. Please understand this!
4. I don't have Alipay, could I make a bank transfer? Answer: We recommend using Alipay for the safety of both the payment and the goods, as well as for convenience in future shopping. If you really can't use Alipay, we accept bank transfers. Before making a bank transfer, please take a picture of the product and note that you are making a bank transfer. This will help us to ship your goods as soon as we receive the payment. After making the bank transfer, please contact us via Alibaba or WeChat to provide your Alibaba account, the bank where you made the transfer, and the amount. We will check the payment and arrange the shipment once the goods are verified.
5. Please do not leave random negative or neutral feedback: Regardless of whether you encounter service or product quality issues, as long as you contact our after-sales service on Alibaba, we will definitely take the initiative to solve the problem objectively for you, and we will never shirk any responsibility. If you leave negative or neutral feedback at the slightest provocation, it will be of no help to both parties. We hope to retain every friend who likes this product and solve your actual problems, thereby improving our service level. We hope that every customer will have a pleasant online shopping experience!