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1. Regarding color difference:
Due to shooting, monitors, and lighting factors, slight color variations may occur in product images across different monitors, which is normal. The actual color should be based on the item received.
2. Regarding order placement:
Please contact the online customer service to confirm if the item is in stock, and also verify the delivery address along with discuss the shipping details. We hope you fill in complete and accurate delivery information on the website after placing the order, so there are no changes needed. Thank you!
3. Regarding shipping:
The actual delivery time shall be based on the agreed time between both parties.
4. Transportation costs:
When you ordered many items, the shipping cost was not displayed as high. Please contact our customer service after placing your order to have the shipping cost adjusted! If you choose logistics shipping, the shipping fee must be paid at the destination. You can contact us before purchasing to have the shipping cost set to 0. (Note: You will need to collect the items at the delivery location yourself.)
5. Regarding after-sales service:
All products undergo strict inspection before shipment. Minor imperfections that do not affect performance are not considered quality issues. We hope you understand.
All products sold by our company undergo strict quality inspection before shipment to ensure product quality. Please check them carefully before receiving them. If you encounter any issues, please contact us promptly.
In case of product quality issues, please provide us with photos of the product to our online customer service. After confirming the issue, we will handle the return, and we will cover the shipping cost. For returns due to non-quality problems, the buyer must bear the shipping cost. We appreciate your understanding.
6. Regarding evaluations:
Your encouragement and constructive feedback are the driving force behind our progress; we are grateful for your support and encouragement.
Once you receive the goods, if you are satisfied with our product quality and service, we would appreciate your positive feedback. If you have any questions, please contact us first, and we will provide you with a satisfactory solution.