wool xuefeier cotton candy velvet thread plush thread crocheted thread doll yarn hairpin hand-woven wool

Purchasing Terms

【About the Minimum Order Quantity】

Most of our products are in stock, but some items require pre-order. Our inventory can change at any time, so please contact us before purchasing to confirm the price and availability.

【关于付款方式问题】

1. Recommend using Alipay for transactions. Choose a payment method (such as online banking, quick payment, Alipay balance, etc.) to pay to Alipay, which guarantees the safety of the goods. Once the buyer confirms the receipt of the goods, Alipay will then transfer the payment to the supplier. If the buyer does not receive the goods or the goods do not meet the requirements by the due date, they can submit a refund application to protect their rights.

【关于快递及物流问题】

We can arrange the logistics/courier service as per the customer's specification, or recommend an appropriate delivery method based on the quantity of the customer's purchase. Due to the variety of product categories, we cannot determine the weight, and the default freight price is for reference only. For detailed information, please consult our customer service. The freight is borne by the buyer. For express deliveries for sample orders, please pay the freight yourself. For large quantities or long-term cooperation, we can apply for free shipping.

【About the pattern style and color difference issues】

All products are photographed with actual items. Due to factors such as camera resolution, monitor resolution, and lighting environment, there may be slight color differences. This is unavoidable, please refer to the actual items! For more details, please consult our customer service staff.

【关于收货问题】

All goods are subject to strict review before shipment. Please inspect the goods before signing the receipt. If there are any damage or short shipments, please do not sign the receipt and contact the customer service first to explain the situation. Have the logistics company personnel or courier personnel prove the situation before taking action. Otherwise, the seller will not be responsible for any problems after the receipt is signed.

【关于退换商品问题】

If the company makes a mistake in the style or there is a quality problem with the product, we can return it. However, if the buyer chooses a style that is not selling well or for other reasons cannot be sold, it cannot be returned (customers who meet the return conditions should contact customer service to handle the return procedure).