About shipping

If the order is placed before 17:00, it will be shipped the same day. If the order is placed after 17:00, it will be shipped the next day. If there are any special reasons that cause the shipment to be delayed, we will notify the buyer immediately. Please understand.

We are very grateful for your support! To ensure that our buyers receive satisfied products, all goods are carefully checked for any defects before they are packed and sent. Please rest assured.

existsBuyers with special requirements, please inform us in advance.。

About Payment

关于退货换

About Transportation

The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies like DEBANG, JIAJI, TIANDIHUAYU with insurance). However, we have an obligation to do our utmost to assist our customers.

To resolve this issue, our company will use better quality cardboard packaging, add cushioning materials, and stack tightly to avoid any damage. Please (or any other person who receives the goods) must ensure that...

Check the quantity and appearance of the goods with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, have the courier sign to confirm.

Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provided to you may not be accurate.

Please note that the information provided is for reference only and is not part of the contract. It is also not a reason for returning the product.

About Product Quality

All products will undergo multiple inspections during production, after production, and before shipment, and only fully qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality, and our company can only guarantee a 98%

The pass rate is 98%, with 2% falling within the exemption range.

Image and Reality

90% of the product images are selfies, which can more accurately reflect the actual appearance of the product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Please note that the market may have different standards for product images.

Factories may adjust the color and packaging methods of products and packaging due to factors such as market changes. Please refer to the actual situation. Other popular products are basically copied from the official website images, so individual

Certainly, there will be details or color differences. Those who are strict with their requirements can contact our customer service to view the actual product video.

Other Explanations

All products are subject to strict inspections before shipment. Due to the special nature of plastic toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not provide a three-pack guarantee.

Policy

If the problem arises after use, we will not assume any responsibility. If it is within our ability, we will help to solve the problem, but all related costs will be borne by the guests themselves.

Quality Guarantee Pass Rate for Products Leaving the Factory98%Above.