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About shipping:

1. Orders placed before 17:30 are shipped the same day by default.

2. More than 20 different types of rose products have various packaging methods, so the freight cost needs to be calculated based on the actual weight of the order and the region. Some products have default freight rates in the system that may not be accurate, please consult our customer service.

3. Before shipping, we will check the order to ensure that there are no missing items. Generally, there should be no issues with the quantity. If you discover that there are fewer items than expected, please contact us within the same day. We will not be responsible for any missing items after this time. If there is any damage to the express delivery, please refuse to sign for it or count the goods in front of the courier and contact us promptly to handle the situation appropriately.

4. Regarding quality issues, the post-assembly of soap flowers and other products is mainly manual, and they are inspected before leaving the factory. However, due to the large volume of shipments, there may be occasional mistakes. Please contact our customer service immediately.

About express delivery and logistics:

1. The default delivery method for our store is China Postal Express, Shenzhen Express, Yunda Express, and China Post Small Packet.

2、Large-volume logistics solutions for bulk purchases:

A well-developed freight logistics network covers almost all cities and counties in the country. Freight costs are much cheaper than express delivery, and usually require customers to pick up their own goods. However, it can be negotiated to deliver the goods to the door if the additional freight is paid. However, in most areas, customers may still need to pick up their own goods. Usually, the freight cost is paid upon arrival, and the specific fee standard should be consulted with the customer service.

General freight: Freight market shipment, customer pickup, wholesale customer recommendation

Accurate Card Shipping: Jiaji, Tiandi Huayu, Debang Logistics, etc. There are many pick-up service outlets, but the price is slightly higher than ordinary logistics.

Jiaji Express official tracking website: http://www.jiaji.com

Deppon Logistics official inquiry website: http://www.deppon.com

Tian Di Hua Yu official inquiry website: http://www.hoau.net

3. For Hong Kong, Macao, Taiwan, and other countries, please contact the courier and freight companies on your own.