new fashion leaf-shaped earring color small nine pieces earring ornament european and american computer chip eardrops copper parts jewelry

Confidence After-Sales Service — Free returns and exchanges within three days

1. Within three days of delivery, returns and exchanges are accepted without reason, provided the product remains new, the barcodes are complete, and it does not affect secondary sales. The buyer is responsible for returning the shipping costs.

2. For products with quality issues, Fei Te will cover the return shipping fee of 5 yuan. If a quality issue is detected, photos of the problem must be submitted within 3 days of delivery (submissions after this period will not be accepted). Please provide us with the order number, and the photos should be named using the product code. We will review them within one working day, and once approved, we will accept the return or exchange. We are responsible for the 5 yuan postage fee for the ordinary parcel (this amount will be deposited into your prepaid account upon receipt of the returned item). If the item is sent back by courier, we will also cover only the 5 yuan fee; we do not accept payment via courier pickup. After the return is confirmed, the replacement item will be shipped along with the next order, or the payment will be refunded to your prepaid account.

3. For products with quality issues that fail the review, all returns will be treated as no-reason returns, and the customer is responsible for all shipping costs associated with the return package. We will only cover the 5 RMB postage for the return if all items in the package are confirmed to have quality issues. Example: If three items are returned, A and B are confirmed to have quality issues, while C is a no-reason return or not confirmed to have quality issues, then the customer must still pay the return shipping costs.

4. For customized products in bulk, returns and exchanges are only accepted if there are quality issues; no refunds or exchanges without reason are permitted.

Regarding product quality

All products sold by our company are photographed in real life at 100%. Due to lighting or computer screen issues, some products may have slight color variations, which are not considered quality problems. Buyers who cannot accept any color variations should consider carefully! Since the products we sell are mid-to-high-end items with many styles and large quantities, there may inevitably be some minor issues. If you require high-quality products similar to gold or platinum jewelry, please wait. The owner places great importance on product quality and hopes every customer can find satisfactory items when purchasing from us. Therefore, we are also willing to take responsibility for any minor issues or misunderstandings. If you encounter any problems with the goods you receive, please contact us promptly. A 1% misunderstanding will result in a loss of reputation, but we are committed to resolving any issue for you at 100%. The service and products you experience during your shopping experience will inspire us to provide better products and more comprehensive services. We hope every customer has a pleasant shopping experience at our store!