About shipping

If the order is placed before 17:00, it will be shipped the same day. If the order is placed after 17:00, it will be shipped the next day. If there are special reasons that cause the shipment to be delayed, we will notify the buyer in time. Please understand.

We are very grateful for your support! To ensure that our buyers receive satisfied products, all goods are carefully checked for any defects before they are packed and sent. Please rest assured.

existsBuyers with special requirements, please inform us in advance.。

About Payment

"款"在中文中通常指的是款式、款式、款式等。在英文中，"款式"可以翻译为"style"或"model"。To ship (website purchase with Alipay transaction or bank transfer). If the order requires production scheduling, please make the payment first.30%Deposit, balance to be paid in full before shipping.

关于退货换

Please count the number of goods in person with the transportation company staff when receiving the goods. If there are any missing, please have the transportation company staff sign to confirm. We will compensate for the missing part by finding the shipping company and compensating you.

About Transportation

The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies like DEBANG, JIAJI, TIANDIHUAYU with insurance). However, we have an obligation to do our best to assist our customers.

To resolve this issue, our company will use better quality cardboard packaging, add cushioning materials, and stack tightly to avoid any damage. Please (or any other person who receives the goods) must ensure that...

Check the quantity and appearance of the goods with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, have the courier sign to confirm.

Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provided to you may not be accurate.

Please note that the information provided is for reference only and is not part of the contract. It is also not a reason for returning the product.

About after-sales service

1. We do not accept returns in principle. If the product has quality problems due to factory defects, we can negotiate for a exchange. However, the transportation costs need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the next order from the customer. We cannot accept the situation where the exchange is sent together with the next shipment. The freight costs are the responsibility of the customer! Please inform our business customer service before returning!!!

2. Due to the special nature of toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not apply to the three-pack policy. If there are problems after use, we do not assume any responsibility. If we can solve these problems within our capabilities, we will help, but the related costs will be borne by the customer. Special products are handled according to the relevant agreements reached between our customer service personnel and the guests.

3. The following conditions do not allow for returns or exchanges: damaged or incomplete packaging of the returned product, incomplete accessories or related materials, unauthorized repair or modification, use or storage not in accordance with normal methods, and goods beyond the post-sale service period.

About Product Quality

All products will undergo multiple inspections during production, after production, and before shipment, and only fully qualified products will be shipped. However, various uncertain factors may lead to the loss of product functionality, and our company can only guarantee a 98%

The pass rate is 98%, with 2% falling within the exemption range.

Image and Reality

90% of the product images are selfies, which can more accurately reflect the actual appearance of the product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Please note that the market may have different standards for product images.

Factories may adjust the color and packaging methods of products and packaging due to factors such as field changes. Please refer to the actual situation. Most other products are also copied from the official website images, so individual

Certainly, there will be details or color differences. Those who are strict with their requirements can contact our customer service to view the actual product video.

Other Explanations

All products are subject to strict inspections before shipment. Due to the special nature of plastic toy products, they cannot be compared with household appliances. Therefore, all toy products sold by our company do not provide a three-pack guarantee.

PolicyIf the problem arises after use, we will not assume any responsibility. If it is within our ability, we will help to solve the problem, but the related costs will be borne by the guests themselves.

The quality guarantee pass rate of products is over 98%.